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September 2023 by Google user
Vivian is amazing! We worked with her intensively a few years ago, when our dog was a puppy, and it was a very formative experience for us. As owners, it enabled us to better understand that training is a partnership between us and our dog, not a dominant-submissive relationship. Vivian brings empathy (for humans and animals!) to her approach, and she taught us to pick up on and respond to cues that our dog was giving to us, so that we were better able to help him grow, learn, and develop in a healthy way. We recently reached out again for a bit of support handling a new behavioral challenge, and she generously offered us her time and guidance to help identify and address the exhibited behavior. If you are looking for a fear-free and pain-free training approach, and if you are eager to truly learn more about how your dog thinks, feels, and understands the world, Vivian is the best of the best.
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April 2022 by Collen Innocent
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November 2019 by Carly B.
I want to start by saying I have never worked with this company directly. However, I think the trainer is very rude. While walking my dog through the park today minding my own business I was confronted by her and her dogs. Two smaller leashed dogs and one off leash dog. First of all by being a "dog trainer" you should know to never approach another dog with your off leash dog. 1. You don't know if my dog is friendly. 2. You don't know if my dog is up to date on vaccines. 3. You don't know if maybe I just don't want you or your dog near my dog... Then, I was told that the collar I had on my dog was going to teach aggressive behavior. WHAT?! First of all it's a prong collar. It's a training tool. Just because you don't agree with something doesn't give you the right to harass someone about the way they choose to train their dog. She mentioned that a harness would be better for pulling. Apparently she doesn't know that a harness is not a training tool to be used for teaching a dog not to pull. That completely defeats the purpose of a harness. I respect all trainers. Positive reinforcement and Balanced. Lastly, I'm a manager at a VERY established Dog Daycare Company and I have over 15 years of experience with training, fostering, dog behavior and managing packs of 20+ dogs. Do not tell me what I am doing is abusive or condoning aggression. Not to mention my dogs come to work with me every single day and LOVE other dogs. If your trying to promote your company, you should start by doing a little more research on dog training.
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June 2019 by R W.
We used Vivian and Boston K9 Concierge for some home visits, as well as puppy kindergarten. Both were fantastic. Vivian ended up staying well over the hour (she only billed us for one hour) and helped us prepare and work with our 8 week old puppy. once we were able to get to a class, it only got better. She really lets you know it's about training yourself, in order to train the dog. She uses science based reasoning for her training and it works! She breaks it down and gives you homework as it's extremely important you repeat the training. We wouldn't be where we are today with our puppy if it wasn't for Vivian and her staff. HIGHLY recommend her. We traveled from Chelsea to Southie just to go to the class and it was 100% worth it. I also really found the private at home visits extremely beneficial. She uses positive reinforcement training only and we appreciated that approach.
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April 2018 by Terri Shank
We love Vivian & Meryl is just beginning her training world so thankful for Boston K9 Concierge!
