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May 2025 by Andrea Savino
After trying to get correspondence from Kim for an entire month via email and phone, I drove an hour through Boston traffic (8 months pregnant) to be on time for an appointment. She then left me waiting for a half hour after arriving only to tell me she couldn’t help me. I explicitly asked her on the phone the day prior if she had everything she needed to help me and to let me know how to better prepare if possible and she said we were all set. In-person at our appointment, she proceeds to tell me all of this could have been handled through email in the first place.
Very very poor communication and customer service.
FYI- prior positive reviews were built from former owner who very recently sold his business.
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April 2025 by G
My encounter with them was unprofessional, somehow annoying, and a waste of time! Kim Nguyen took my case and promised to prepare an amendment for me in 2 weeks. After that I emailed to follow up but didn't receive a reply. As I called a few times in the following weeks (after the 2 weeks), everytime she was replying Tomorrow I will call you, which never did after any of the phone calls. After 6 weeks, I demanded clarity after she again said Tomorrow I will call you, and she confirmed No action has been done, and added she already called and informed me she would not work on the amendment (she had never called me). In the end, she promised to return my prepayment but unfortunately she didn't perform it. I was totally disappointed and as I informed her this has passed my patience and I would pursue legal action, she immediately returned the prepayment. I feel it could have been more professional if they had just informed me within 2 _3 weeks they would not take my case rather than this hide and seek game for 6 weeks (which might have been going on for more weeks if I hadn't demanded her clarity). They have the right not to take a case, but they don't have a right to hang people there for 6 weeks to inform them and to play a game on paying back the money. It was a frustrating experience for me and I do not recommend this place to my friends.
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January 2025 by Doug Haigh
I have been working with George since 2018 and I have always had amazing service and I trust him with everything.
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June 2024 by Deborah Conover
I met with George to do my taxes after filing an extension. He reviewed all the documents and communicated all the situations very clearly to me, a non-professional. Following our meeting, he did additional research that worked in my favor. So happy to have found someone I can trust.
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April 2024 by b b
With over 30 years of experience George is a very knowledgeable with taxes. He was able to explain concepts in an easy to understand manner and answer all questions I had. I appreciate the knowledge he shared and the work he does for the community.
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April 2024 by Anna C
It was my first time working with George for my tax returns, and it was a great experience overall. He was knowledgeable and provided us with some great and useful tips. Highly recommend!
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March 2024 by Hannah LeMieux
George was friendly and responsive. He quickly supported us to file our taxes. Such a nice person to work with!
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March 2024 by אודי צור
George is THE ONE!
For almost 10 years I have been doing my corporate and household taxes with him and I am so grateful for everything they are doing for my family and myself.
Highly recommend!
E.
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March 2024 by Kristina Gradus
Thank you George! It was my first time seeing him as he came highly recommended by colleagues and I couldn’t have had a nicer experience. Professional, meticulous and thorough- Front staff are very hospitable as well. 5 stars!
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March 2024 by Sai Stobbart
Excellent and Professional!!! It was my first time here, friendly and comfortable place. The service was great, very fast, easy and correctly. Well done job! Thank you So much and Appreciated your service. Definitely see you again next year :)
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March 2024 by B L
Been going to George for several years. He is great and always willing to answer any questions you have.
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March 2024 by Christopher Hegerich
Very helpful, professional experience. I will be continuing to file my taxes here in the future.
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March 2024 by Pauline Connaughton
George is great! We count on him every year and fully trust him! He is professional, kind, friendly and above all, knowledgeable! Highly recommend!
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March 2024 by Bob F
I have gone to George for my tax needs the last few years. George is a consummate professional. I feel comfortable knowing my taxes are being prepared by someone with his experience and I appreciate the time he takes to explain all areas of my tax return. I will continue to work with George for many years to come.
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March 2024 by Timothy B.
My wife and I had a great experience filing our taxes at Boston Tax Plus. George is knowledgeable, responsive and efficient. I'd definitely recommend working with him.
