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November 2023 by Tom Barto
I went to Brighton Motor Service for the first time this week to have my exhaust leak fixed in my 2007 Tacoma. They were fast, friendly, communicative at every step, and the price was excellent. My truck sounds great now and the fix they performed looks great too. I felt very comfortable with them as well. I wish I had found them earlier, and I will definitely be coming back to them next time.Service: Exhaust
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October 2023 by Josh Isaacson
My go to mechanic! In and out in less than one hour. Been here twice to have brakes done and tires plugged both times in and out and very affordable. wouldn’t go anywhere else.
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October 2023 by Aaron A.
After driving from San Diego harbor to Boston my daughter's 2019 Toyota Corolla needed preventive maintenance. Looked on Yelp to see what was available in regards to Toyota dealerships. A lot of negative reviews so I decided to go to an independent garage. BMS had the best reviews so I decided to give them a try. I called to make an appointment and spoke to George. I told him what I needed and he understood everything and gave us a quote over the phone. We made our appointment for the next day. Dropped off the car and George said to comeback in an hour or two. We decided to have lunch and he called and said the car should be ready in 20 minutes. They did everything that was needed and made a couple suggestions to do without pressure of an up sale. Good people work here and family owned. I will be back in May to do some of the things George suggested.
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August 2023 by Carla Joseph
This place was recommended to me when I went for my inspection sticker and my muffler needed repair. Freddy was friendly and they took care of repairing the problem quickly. It's difficult to find honest mechanics. I would highly recommend.
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July 2023 by Megan G.
George is a great guy, he has worked on my car multiple times and helped me out digging a dead mouse out my cabin air filter which was a mess. He also gave me a very reasonable estimate when I needed all new mufflers and an exhaust pipe. Would recommend.
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July 2023 by Samantha S
This is the first time I've been to an auto shop and didn't feel taken advantage of for being a young female clueless about cars. I've only been there twice, but each time George has given me his honest opinion on what he thought I needed fixing without making me feel pressured. They were very quick and veryyy reasonably priced. Hopefully I won't have any car troubles for awhile, but if I do I definitely know where I'll be going. Thank you everyone at Brighton Motor Service!!
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May 2023 by Andrew Gifford
My partner and I have used George as our primary mechanic for over three years now, and I want people know how special this family business is. Brighton Motor Service is one of the last of a dying breed of small auto shop, where they really, truly care about their customers in the community. I'm not talking about slick "customer service" that you see often, where they smile as they add up your huge bill. George is an honest and genuine hardworking person: if you treat him with respect, he'll always go the extra mile for you. He has saved us money with smart fixes or passed up opportunities to make a quick buck from us more times than I can count. Owning our first car in the city on a tight budget was really intimidating at first, but George made it feel a lot easier.My favorite George stories:-We got a second car, an ancient van for infrequent heavy loads. Because of my schedule, I took it to a shop down where I work in Norwood, for the convenience. Big mistake. That shop incorrectly diagnosed a strange sound as the car needing a new set of rear wheel bearings, which was an expensive job. After the fix, the sound was still happening, so I took the car to George. He looks at it outside for 30 seconds (without even putting it up on the lift!), and says it needs a new set of rear tires, the tread wear pattern is severely bad on the inside (not visible from the outside). Much cheaper fix, and the sound went away completely!- Our first car hit an obstacle in the road, which wasn't visible because someone else had previously run over the road sign marking it, and the sign was never replaced. The stump of the old sign impaled our car and punctured the oil pan, an expensive accident. It wasn't clear if insurance was going to reimburse us at all, since we hit the obstacle on our own. George knew the insurance inspector, who had previously screwed over another one of his clients on a different job, and was able to convince him to fully cover us! George would have been paid either way, so this was really above and beyond.Some tips:-The biggest thing I've learned is that if he says you need to fix or replace something, then you definitely will. Every time I've been uncertain or hesitant about a repair, I always end up wishing I'd followed his advice sooner. Similarly, if he says you don't need it, you don't need it, period.-George is old school, there's no formal scheduling system. Unless it's an emergency, always call ahead before heading over, to find out how his workload is for the day and whether he can fit you in. If he's really busy and it can wait, then just try again the next day. Being a customer at Brighton Motor Service is more than just a standard transactional relationship: If you're considerate, it will pay off down the road. It certainly has for us!Services: Transmission
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May 2023 by Aiden Budnick
This is the only place I go for car repair. George and his guys are saints among men, and I trust them implicitly. They're quick to tell me what repairs are urgent, what can wait, and what isn't an issue. I can't speak highly enough of them.
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May 2023 by Leo Han
2nd time coming here. Came here today to check some noise from my car. They checked and when it turns out to be a bit of rust, they made a recommendation but made it clear that it was not urgent. They didn't even charge me anything. I will come here next time to follow their recommended service. Very honest place.
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April 2023 by Michael S.
Good service. Came in on a Sunday, when many other places are closed during the weekend. These guys open in the weekend and did a good job. Got the battery and the alternator replaced, and then the car is now working well.
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April 2023 by Mahesh P.
I had my brakes replaced here. They were due for replacement for a long time and they did an excellent job. They immediately diagnosed the problem and gave me an estimate up front along with the time it would take. I would absolutely recommend Brighton Motor Service for your auto maintenance.
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April 2023 by Isabel Rios-Mallett
I had such a good experience here! I called on a weekend morning with a flat tire, hoping they would be able to help. They had me come right in and were so friendly and welcoming. They fixed my tire and showed me my brakes that needed to be replaced. They gave me such a great price as well! Freddie helped me out and was so nice, I will definitely be returning in the future!Services: Tires
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April 2023 by Meg Fox
Always a great experience with Brighton Motor Service! I’ve come here many times over the years. I have always received great service and been treated very well. George and Freddy and the rest of the crew are the best! They’re friendly, trustworthy and go above and beyond to do solid work. I’ve got an older vehicle and since I’ve worked on it myself and had it repaired many many times, I know that when BMS quotes me for a job or diagnoses a problem, the work I will be having done with them is not only completely necessary but also very fairly priced. And they’re quick too, which is great because my vehicle is never tied up for very long! A lot of shops in the area play games, especially with women. But not these guys. They’re straightforward and always give me a good idea of how to prioritize my repairs as well as making sure they are done as cost effectively as possible. If I could give this shop 6 stars, I would. Our neighborhood has changed so much over the years, and I’m happy that a dependable place like this is still around, because when my car breaks down, if I’ve got to spend on repairs, this is exactly the type of local business I’m happy to support! Give them a try. You won’t be disappointed.Services: Exhaust
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April 2023 by Christine Bailey
I recently went in with a flat tire. I thought getting it fixed was going to consume my day but they were able to plug it in just a few minutes and the cost was very reasonable. I was able to get to work and continue my day as planned and my tire has been great ever since.
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February 2023 by Dong Kyun Han
I changed my engine oil yesterday. They were really friendly and quick with working. I dropped by car in the early morning and they changed the oil in like 15 minutes. Freddie was really nice and gave me addition tips to look out for, instead of trying to sell me unnecessary sales. The oil change price was very reasonable and I think I will be coming to this shop only as far as I stay in this region.Service: Oil change
