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March 2024 by Pam T
Friendly, efficient, nice waiting area and amenities. I’ll be back!
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March 2024 by Marat Antonyan
I came in to the Dealership at the end of the day, had a few questions about my vehicle. My service advisor wasn’t available. Higor was very busy with his customers and work. He found the time for me, answer to all of my questions, explain everything in details. I didn’t have an appointment that day, it was getting late, he help me to get one. The front brakes, rotors and sensors were replaced, it was very important cuz it was Not safe to drive. He stayed late until work on my vehicle was complete. He also recommended to come back and get more work done on my vehicle I wasn’t even aware of.Higor is a Great guy, very professional, honest, always very friendly.Thank you Higor, helping me out, providing a great customer service and doing an awesome job!
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March 2024 by Michael S Olstein, M.D.
The entire Service Department is excellent. The 2007 hardtop convertible coup still runs great, as do the other 2 BMSs (2011; 2016) that obtain service here. I have never had any problem with the maintenance or repair work done over the years. Matt, James, and Higor are knowledgeable and they are a pleasure to work with. They know my cars, they know me, and I trust them.
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March 2024 by Abhishek Patnaik
Recall and differential seal , pinnion change.Higor is awesome. Keep going back here for himService: General repairs & maintenance
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March 2024 by Keshav Shivdasani
Jurell did an excellent job! Perhaps one of the best experiences I’ve ever had with getting my car serviced. 5 star customer satisfaction. Thank you!
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March 2024 by Ben Hadar
James is great!
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March 2024 by Asia Jackson
Always ready to help and service the car perfectly. Will tell you what repairs that are priority and why. So you don’t waste money & time on repairs that are not priority.They wash your vehicle after every service which is also a plus.They have a nice waiting area with free snacks and coffee items for customers to choose from.Service: Air & cabin filter replacement
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March 2024 by Thaddeus Dlugolecki (TJ)
Excellent experience as always!
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March 2024 by Erin Walsh
Higor at Herb Chambers BMW Boston made my service and tire replacement appointment so easy! He was quick to help me find the best tires for my car and was extremely polite and friendly throughout the whole process! Thanks again, Higor!
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March 2024 by annabeth ten broeck
Awesome! Very knowledgeable and patient.?Services: Tires
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March 2024 by Pete Schastny
Thank you Herb Chambers service team. You had my vehicle looked at first thing in the morning after I brought it back two days from previous service for a new issue that came up over the weekend. The issue appears resolved and the service team was very helpful.
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March 2024 by Maria Krokidas
She went out if her way to help us quickly handle a flat tire. !!
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March 2024 by Marivic Alvior
My experience in coming here is always pleasure because i don’t have to worry about anything. The customer service is top notch especially from Higor and team. From booking the appointment to getting my car back, everything is seamless.
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March 2024 by Andi Escher
Great experience! Super friendly and very competent.
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March 2024 by raheem goode
I have Been coming to herb chambers b me Boston for many years now and though my these vehicles require extreme attention to detail the service department here steps up to the plate and goes beyond to not only service the vehicle but make sure the client is comfortable an understanding during the process. Hank and his team of knowledgeable staff work in tandem to provide the best service possible in my option , thanks again for all the great experiences I’ve had with you guys !
