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November 2023 by Clare E.
We have limited experience with this business but had a very bad experience in a 1:1 introduction with the owner. She was shockingly rude, critical and combative when discussing our puppy and his needs, from the moment we walked into the facility. It stuck with my husband and I as a very strange and discomfiting encounter -- we tried to leave pretty early on. For what it's worth, this program could be a great help for families with dogs who are really struggling to learn good behavior and I'm glad to see that most people feel their dogs have had good results. Additionally, we only had good experiences with the administrative staff leading up to the 1:1.
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October 2023 by Nicola Tesorero
My pup Titan loves his time at Brookside! Before he went through his training at Brookside he was so anxious on his walks. And his reactivity made it difficult for me to manage him on the leash. After his time with Dinyee, he is like a different dog on his walks. He is so much more confident. And I can finally enjoy talking him on walks. He adores his trainers Dinyee and Ruby! I would highly recommend Brookside for any pups but particularly for those that struggle with reactivity.
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August 2023 by Elisabet V.
Had a 1:1 consultation with Dinyee to see if this place would be a good fit, and she was so alarmingly hostile we left in the middle of the appointment. She also did not look at or interact with our dog, and kept correcting us about information that we clearly would know as the dog's owners. Based on the positive reviews she must be doing something right, but I'm not interested in interacting with her again (and I usually like everyone). My partner and I still talk about that bizarre experience.
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July 2023 by Angela Tucci
Brookside has been an absolute life saver for our reactive pup and an excellent resource for us as first time pet owners, we don't know where we'd be without them!After we rescued our beloved, but admittedly behaviorally-challenged pup, we realized that we had bitten off a little more than we could chew. With a past bite history, she had started to show clear signs of aggression towards other dogs and strangers with us, and after trying our luck with a few different trainers in the area, we were at our wits end. After being unsure of what to do next, we reached out to Brookside.Dinyee and Rubbie patiently worked with us and gave us a new lease on life as pet owners, helping us to understand what had to be done in order to turn things around. What we learned through the foundations program gave us the skills, confidence and knowledge as handlers that we needed, and for that we are very grateful. Brookside will be your last stop for all training needs!
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May 2023 by Leslie McClain
We have been happy customers of Brookside walk and train for 9 years! Dinyee is a fantastic trainer and fundamentally understands dog behavior. She centers on communication and structure for our dogs; this has helped keep our dogs calm and less anxious. She has helped our family with approaches to use at home to build those skills. We starting with training for our rescue dog and now for our new puppy. With both dogs we learned so much and this continues to improve everyones quality of life! We also use Brookside Walk +Train for daycare and boarding. Both services keep our dogs environment consistent and are really convenient!
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May 2023 by Candi R.
We have been bringing our 1.5 year old bernedoodle, Bernie to Brookside since she was a puppy. We started with puppy play and learn, moved on to more formal 6 week training program and then she has continued to attend adult daycare (1-3 days a week depending on our work schedules). We have also boarded at Dinyee's home multiple times and our dog definitely thinks of Brookside's staff as part of the family. We can't imagine having raised a puppy without Dinyee's education and guidance. Brookside uses online platforms for daycare and boarding (two different platforms but both are very easy to use). We have boarded Bernie several times and we always know that she is safe and well cared for with staff that are familiar with her from daycare and that will continue her training. Dinyee is professional, knowledgable and passionate about dogs and truly understands. We can't say enough good things about their program and would highly recommend.
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May 2023 by leslie mebane
We have been happy customers of Brookside walk and train for 9 years! Dinyee is a fantastic trainer and fundamentally understands dog behavior. She centers on communication and structure for our dogs; this has helped keep our dogs calm and less anxious. She has helped our family with approaches to use at home to build those skills. We starting with training for our rescue dog and now for our new puppy. With both dogs we learned so much and this continues to improve everyones quality of life! We also use Brookside Walk +Train for daycare and boarding. Both services keep our dogs environment consistent and are really convenient!
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May 2023 by Leslie M.
We have been happy customers of Brookside walk and train for 9 years! Dinyee is a fantastic trainer and fundamentally understands dog behavior. She centers on communication and structure for our dogs; this has helped keep our dogs calm and less anxious. She has helped our family with approaches to use at home to build those skills. We starting with training for our rescue dog and now for our new puppy. With both dogs we learned so much and this continues to improve everyones quality of life! We also use Brookside Walk +Train for daycare and boarding. Both services keep our dogs environment consistent and are really convenient!
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April 2023 by Patti Mckenna
OMG when I tell you that Dinyee and her team changed out lives- I am telling the honest truth We brought our terrier rescue who is almost 10 years old to the 5-week foundations class and he is a new dog. He went from being on Prozac and very anxious to a quiet and calm dog. We are all working hard but the foundation has been set and we could not be happier. I would recommend this team to anyone with a puppy or an old guy like Brody.
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April 2023 by Patti M.
OMG when I tell you that Dinyee and her team changed out lives- I am telling the honest truth We brought our terrier rescue who is almost 10 years old to the 5-week foundations class and he is a new dog. He went from being on Prozac and very anxious to a quiet and calm dog. We are all working hard but the foundation has been set and we could not be happier. I would recommend this team to anyone with a puppy or an old guy like Brody.
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August 2022 by Kate Smith
Brookside took our dog from being afraid of everything to an almost perfectly trained and confident pup. We chose them for training because we knew he’d have continuous, structured exposure to other dogs; we loved the ongoing communal aspect of the business, with monthly training maintenance sessions, daycare, and boarding; and because most of the intensive trainings in the area required lengthy boarding, and we wanted to be with our dog in the evenings. Our dog was adopted from KY and afraid of other dogs, difficult to take on walks, and afraid and growling around some people. After the 8 week daytime training last summer, he had a great heel and wonderful recall that allows us to go on hikes off leash, but most importantly, he (and we!) learned structure that makes us confident that he knows that we are in control and that we can teach him anything. It’s a joy to have a dog that we can take anywhere and know that he will behave well.Do not expect frills from Brookside - you will not get daily updates (in fact, the human training happens after the dog training, which was hard for us but best in the long run!), there are no monitoring cameras or pics (although we are elated when he gets a cameo on the Instagram), and the owner will tell it to you how it is without sugar coating. What you do get is amazing training, a responsive staff, and a whole ecosystem of dog services (we even got a house call to help with desensitizing our dog to our cat). We love Brookside enough to drive from Southie to keep our dog in daycare once a week a year later. It’s a great place that has done wonders for us and our dog.
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May 2022 by Hana Yeh
There is no easy way to put this: Our puppy died while under the supervision and care of Brookside Walk+Train.We had been using Brookside for daycare services (PPL) since December 2021. In February 2022, we were traveling out of town for the weekend and signed up for boarding services with Brookside for the first time for that weekend. We made our request several weeks ahead of time. We were assigned a boarder that our puppy had regularly interacted with while at daycare and was familiar with. When we dropped off our puppy to be boarded for that weekend, Brookside informed us at the last minute that the pre-assigned boarder was no longer available, and our puppy was re-assigned to a different boarder, who we believe was someone our puppy was not familiar with. The last minute nature of the change gave us little option but to go with the new boarder since our flight was very early the next morning. A few hours after we dropped off our puppy, we received a call from Brookside informing us that our puppy got loose while being transported, ran into the street, and died after being hit by a car. Needless to say, we were devastated.After this incident, we have been disappointed by how Brookside has handled the situation. For example, even after we followed up specifically to ask Brookside to refund us the money for services we had pre-paid for, it took them over 2 months to do so. As a result, we felt like we were being treated with lower priority.
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May 2022 by Hana Y.
There is no easy way to put this: Our puppy died while under the supervision and care of Brookside Walk+Train. We had been using Brookside for daycare services (PPL) since December 2021. In February 2022, we were traveling out of town for the weekend and signed up for boarding services with Brookside for the first time for that weekend. We made our request several weeks ahead of time. We were assigned a boarder that our puppy had regularly interacted with while at daycare and was familiar with. When we dropped off our puppy to be boarded for that weekend, Brookside informed us at the last minute that the pre-assigned boarder was no longer available, and our puppy was re-assigned to a different boarder, who we believe was someone our puppy was not familiar with. The last minute nature of the change gave us little option but to go with the new boarder since our flight was very early the next morning. A few hours after we dropped off our puppy, we received a call from Brookside informing us that our puppy got loose while being transported, ran into the street, and died after being hit by a car. Needless to say, we were devastated. After this incident, we have been disappointed by how Brookside has handled the situation. For example, even after we followed up specifically to ask Brookside to refund us the money for services we had pre-paid for, it took them over 2 months to do so. As a result, we felt like we were being treated with lower priority.
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November 2021 by Christina Stavrakas
We love Brookside! Our dog participated in 8-week foundations which quite literally changed our lives for the better with real observable progress and productive strategies for carryover. We also use Brookside for daycare and boarding - it's such a relief to have quality, reliable care for our pup!
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August 2021 by Kate Nudel
Brookside is like star school district that we never want to leave because of how important it has become in our lives. We are learning so much about dog behavior and we are so thrilled about our dog's growing confidence. Having a large reactive dog can be scary and limiting: it isn't just who can handle her, but who can actually help her? The training, the structured daycare, the walking, the boarding and the group classes offer a complete ecosystem that we absolutely trust. Everyone at Brookside is so generous and encouraging in supporting our journey to have a more confident and happy dog.
