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December 2023 by Lindsay LeBoeuf
Not many dine-in tables available but the service was quick and the bagel was delicious!
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December 2023 by barry mohamed
I had a fantastic experience at this Brueggers. From the five star customer service to the freshest bagels in town, hands down one of the best breakfast spots to stop at before the corporate 9-5. Fito; the gentlemen with the cool braids, and another male that resembles Jayson Tatum greets you with a warm smile as soon as you walk through the door. I would highly recommended.
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November 2023 by Leah w
Favorite bagels and breakfast sandwich. The bagel is the top part for both halves and full of flavor and tastes fresh. Only problem is lack of seating and maybe unkempt environment.(edit: It really is a good place, I only mean a little bit unorganized likely due to COVID, just some extra crumbs here and there as well but overall great food place)
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October 2023 by Helena Norris
My god. These are the best bagels I’ve ever had i come in and get them on Fridays and I’m never dissapointed. shoutout everyone at brueggers u make my week
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July 2023 by Ryan Mullen
Good food, coffee was surprisingly amazing
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July 2023 by Shelley Mintz
I always love eating their delicious bagels and low fat cream cheese! The Employees are very pleasant and helpful!
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June 2023 by Dr. A.
Absolutely horrible experience at this location! We have traveled all over the U.S, eating at Bruegger's Bagels. This was our first time in Boston, from Hawaii. Came in to order two breakfast sandwiches, one of the guys began to make my order. The Haitian woman (pictured in photos) came over, and said she's making my order. She began to put lunch meat on my sandwich, saying this is what I asked for. I told her I asked for "Turkey Sausage" not "Turkey" lunch meat. The gentleman who was originally helping me, knew I wanted "Turkey Sausage" as was making the correct order. The woman pictured decides to get an attitude once I corrected her on the sandwich I asked for saying "I just don't know what I want". She has a strong accent, and doesn't not speak proper English, therefore she did not understand what I asked for. She then began digging in the trash, then trying to come make my sandwich with the same gloves. I proceeded to grab the other gentleman who was originally helping me to make my order, she was arguing with him saying she's making my order. I told her I don't want her to make my food, so the other guy made my order after having to go back and forth with her for 20 minutes. While my order is being made this woman is throwing eggs on the counter, trying to hand him eggs from the back instead of the ones others are being served, making comments under her breath, displaying unnecessary, unprofessional, and utterly childish behavior all over a bagel sandwich. What should have been a 5-10 min bagel run, turned in to a 30 min argument with this Haitian woman who does not speak proper English. If she can not understand what customers are ordering, then she should not have a job. I asked for the manager, and was told he was out on a delivery run. This location is unprofessional, and zero management was present. This woman was rude, arguing with me for over 20 min, and bullying the other employees. Despite this is still purchased my 2 sandwiches, along with two drinks totaling over $26. Not to mention my sandwiches were dry, cold, flavorless, and ultimately disgusting. I would like to be contacted by management regarding my issue at this location. I should be able to order a breakfast sandwich, with out going though this unpleasant experience. Ordered on 06/22/2023 at 8:56 am. Ticket# 20080.
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June 2023 by Megan Zalenas
I’ve been going to Bruegger’s for 20+ years, always grabbing a bagel after getting off the T and walking to Children’s.Bruegger’s has a huge selection of freshly-made Bagels. The bagels are kettle-boiled. They have every bagel, from sweet to savory. The cream cheese selection is equally impressive.The cream cheese is made-in-Vermont. They have every variety and flavor, from sweet to savory. My personal favorite is the Onion and Chive cream cheese. I’m weird, I’ll get it on a Blueberry or Chocolate chip bagel.If you are hungry for more than just a bagel, you MUST check out their Signature Breakfast Sandwiches. My personal favorite and go-to is the “Farmhouse” breakfast sandwich.It is loaded with serious flavor. Two fresh eggs, ham, cheddar cheese, & bacon are served on a Toasted Cheesy Hash Brown bagel with country-pepper cream cheese. Bursting with flavor and I’m usually full the rest of the day!If you’re a lunch person, they do have a solid selection of sandwiches served on a bagel. The dessert menu could certainly use a few more options to choose from! If you’re a fan of coffee and iced coffees, they have you covered. Personally, I’m not a huge coffee person.I will say Bruegger’s has changed, and not in a good way. The staff are incredibly rude and short. This is commonplace at all their locations. They act inconvenienced that a customer came into the store. These days, I just have it delivered to avoid being treated with an attitude.I also have noticed the bagels have become smaller in size. Consistency is also an issue, many times the bagels are over cooked or hard. Luckily, that wasn’t the case today!The order was made correctly and delivered fresh & hot! If you’re looking for a solid breakfast sandwich on a bagel, Bruegger’s has you covered!They could improve by not shrinking the size of the bagels. Furthermore, new employees with a good attitude is needed at all their stores.
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June 2023 by Megan Z.
I've been going to Bruegger's for 20+ years, always grabbing a bagel after getting off the T and walking to Children's. Bruegger's has a huge selection of freshly-made Bagels. The bagels are kettle-boiled. They have every bagel, from sweet to savory. The cream cheese selection is equally impressive. The cream cheese is made-in-Vermont. They have every variety and flavor, from sweet to savory. My personal favorite is the Onion and Chive cream cheese. I'm weird, I'll get it on a Blueberry or Chocolate chip bagel. If you are hungry for more than just a bagel, you MUST check out their Signature Breakfast Sandwiches. My personal favorite and go-to is the "Farmhouse" breakfast sandwich. It is loaded with serious flavor. Two fresh eggs, ham, cheddar cheese, & bacon are served on a Toasted Cheesy Hash Brown bagel with country-pepper cream cheese. Bursting with flavor and I'm usually full the rest of the day! If you're a lunch person, they do have a solid selection of sandwiches served on a bagel. The dessert menu could certainly use a few more options to choose from! If you're a fan of coffee and iced coffees, they have you covered. Personally, I'm not a huge coffee person. I will say Bruegger's has changed, and not in a good way. The staff are incredibly rude and short. This is commonplace at all their locations. They act inconvenienced that a customer came into the store. These days, I just have it delivered to avoid being treated with an attitude. I also have noticed the bagels have become smaller in size. Consistency is also an issue, many times the bagels are over cooked or hard. Luckily, that wasn't the case today! The order was made correctly and delivered fresh & hot! If you're looking for a solid breakfast sandwich on a bagel, Bruegger's has you covered! They could improve by not shrinking the size of the bagels. Furthermore, new employees with a good attitude is needed at all their stores.
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May 2023 by Johnny G.
This location was a bit odd compared to other Bruegger's we have been to. No chairs or seats inside , it looked untidy and uninviting The bagels were good, we ordered the smoked salmon sandwich which in our humble opinion was overpriced and very scarce with the salmon.
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May 2023 by Gabriela Espinal
Horrible customer service. We were ignored for the first 5 minutes of walking in. Emoloyee didnt even make eye contact when asking our odrer and proxeeded to NOT change her gloves whoe making our order and rummaging through bagel signs on top of a dirty paper towel dispenser. The Lack of cleanliness was unreal.
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May 2023 by John Duffy
The place was pretty dirty, but the bagels were great.
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March 2023 by Kevin L.
Best bagels in the world show versus quick good value delicious bagels. Quick and friendly service.
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January 2023 by Katanya M.
This establishment is always dirty, the chairs and tables are piled everywhere, the staff is never friendly, and the bagels and cream cheese are mediocre.
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January 2023 by Syd
Possibily the most dirtiest Bruggers location i have ever been to..awkward service. Even ordering ahead of time, they managed to not make my order.. I gave them a shot many times due to the fact that their food is delicious and convenience but the service is beyond awkward. Not worth giving another try