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March 2023 by Travis Baker Masseuse & Watch Mogul
Five stars because I absolutely love the Octo Finissimo. Minus two stars because with all due respect, Bulgari needs more in-depth training for sales staff. Because of the enormous success of the Finissimo, Bulgari now has serious watch collectors visiting its stores. The knowledge of the sales staff is not sufficient enough for what enthusiasts expect. I want to see Bulgari get better because I'm invested in the watches and brand. Thank you.
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March 2023 by mike jones
Five stars because I absolutely love the Octo Finissimo. Minus two stars because with all due respect, Bulgari needs more in-depth training for sales staff. Because of the enormous success of the Finissimo, Bulgari now has serious watch collectors visiting its stores. The knowledge of the sales staff is not sufficient enough for what enthusiasts expect. I want to see Bulgari get better because I'm invested in the watches and brand. Thank you.
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August 2022 by Henry L
We had a fantastic shopping experience here. The staff were very friendly and knowledgeable. Will come again!
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July 2022 by Henry Lee
We had a fantastic shopping experience here. The staff were very friendly and knowledgeable. Will come again!
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May 2022 by Kevin M. Boyle
It met all my shopping needs
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February 2022 by Mel K.
Worse customer service ever. I went with my husband to check out some rings and upon entering the store, we were judged right away by this salesman. He gave an attitude that he doesn't want to be bothered by us. We asked to see some ring options and he reluctantly showed us one. Did not even bother to go over our options. We will not tolerate this kind of attitude. We took our business elsewhere.
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November 2021 by Nuo Xu
The way they treat customer is absolutely rude.
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November 2021 by Karen J
Very cold and rude. Not worth jewelry.
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October 2021 by Geoffrey Klane
Even though this is a high end store on Newbury Street, they do a great job making everyone that walks through the door feel welcome and appreciated. Since finding this shop, I do not bring my Bvlgari for servicing anywhere else!
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August 2021 by Jintae Son
BeatifulSimply the best
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August 2020 by Ashanti Cook
Attentive customer service. No need to speak about the products, as Bvlgari is always exquisite.
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January 2020 by Peter Cheng
The staff xinxin is one of the most friendly staffs I have ever meet. She is professional, patient, nice and friendly! Really enjoy this visiting.
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September 2019 by Joe Swift
Great staff and obviously great products.
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September 2019 by Jenya Prosmitsky
Lovely interior!! Friendly staff!
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August 2018 by Mar Kum
Nice store don't get me wrong that security guard Jean on his phone too much while on duty. They can hire better and he use to be there almost every time we shop there