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February 2024 by Murray Ireland
Great service, Darrell was so very Helpful and Destiny was engaging and funny. Had some specific requirements which were handled in full.
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November 2023 by Matthew McBeth
Cool store. They have a custom shop in the back of the store
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September 2023 by Kim M
I ordered 6 sports bras. I didn’t get any notification of shipping. I had to contact customer service to ask when I would get them. They told me 3 would come today and unknown time on the last 3. I got my order today and I received 2 long sleeve men’s shirts…now customer service isn’t available to talk with. Very frustrating. What is happening to this thought to be reputable company?
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August 2023 by August
I love the hoodies they are so comfy
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February 2023 by Alessia D.
Horrible customer service. Waited 2 weeks for a customized hoodie that was supposed to take 30 minutes. The hoodie came out horrible, it was hard to read and had the worst quality... The guy working there was rude and not polite at all.
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May 2022 by Shea Chen
staff are SO helpful couldn’t have asked for better
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February 2022 by Grace F.
Went to get a custom embroidered hoodie and it seemed super easy, was really excited for it! Picked it up the next day and it was nothing like I asked for, and I didn't think I was asking for anything too crazy (text in the middle of the hoodie, and text underneath the logo, all in the same color and font). But when I picked it up the text that was supposed to be in the center was off-centered, text underneath the logo was not the same size or the same font as what I asked for. I left the store a little annoyed because I wouldn't get it in time anymore, but the employee I was working with said I could get it redone for no cost. Then, I get a call that it was my fault that I didn't like the outcome, as the guy on the phone said that the manager worked with me (true, but I was being very clear about my very simple requests) and the manager was just following the instructions. I asked to just get a refund because I was sick of dealing with it, and they declined, I still have my receipt. Hoping that this can get sorted out, but until then, I don't recommend working with Champion on custom embroidery. Pissed off.
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July 2021 by James Robinson
Great store and helpful staff. Want something custom on your hoodie? This is the place. Be sure to check the discount/clearance racks!
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May 2021 by Paul Devlin
I don’t understand some of the negative reviews here. The staff could not have been nicer about my custom hoodie, and I’ll continue to shop here when I’m in Boston!
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March 2021 by Krash Bandicoot
Best store on newbury st. Besides johnny cupcakes!!!
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January 2021 by Will R
Good store love the customer attention ordered my pair
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October 2020 by Marlo Cooper
It's a tiny store but I would go back again and purchase items from champion store as long they have what I'm looking for in stock
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March 2020 by Cindy Bottom
Cashier was kind and helpful, manager on duty (1/31) was lurking and intercepted rudely and was genuinely rude throughout the time in the store. I see many other reviews about the managers lack of respect for potential customers, maybe she should be retrained as the rest of the staff seems to be doing well?
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January 2020 by Ricardo Sotolongo
Manager on duty for morning of 12/24/2019 treated my wife and I as a niussance. Of note, the store at the time had no other people in it besides those mentioned in this review and another employee.
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December 2019 by Shannice Arrechea
I'm obsessed with this store. It is my favorite store on Newbury St. The very few times I've been in the staff has been professional, helpful and very informative.