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August 2023 by Seda S
My cat and I visited this clinic last winter and I’ve been debating writing this review. Well, here it is.It was a strange experience.The receptionist was very nice and knowledgeable on the phone.However the doctor… I get the impression Dr. Wosko doesn’t like cats and/or is judgmental of your address. During the exam he did his best to avoid interactions with my cat. My cat is very friendly and greets everyone he meets—fluffy Siberian cuddle muffin. Dr Wosko kept pushing him away like he didn’t want to touch him. He also had his back turned to us most of the time.Exam was perfunctory at best. Dr Wosko was more interested in talking about his own broken wrist than acknowledging my cat.The other oddity was how he mentioned my address. I live around the corner, but I chose to write down my second address on the form (also located in Boston, in a different neighborhood). The way he said it — it was odd. Furthermore, my address was not relevant to the exam; it was unnecessary to mention it. Is this a classist thing?This clinic is in a nice area. I came here because I live nearby and it’s convenient. I expected a certain level of care and attention given the area and how cute this clinic is.I left with a bad taste and decided to go elsewhere for veterinary care because this fluffy cuddle muffin deserves it. I’m glad I did because the place I ended going to is very nice. The doctors and staff were super affectionate and warm, which reassured me that I had made the right decision not to return here.Sorry for this poor review. But clearly this experience left a mark.
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August 2023 by Will Richards
My cat doesn't love it as much as I do.
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June 2023 by Unbranded
My dog is treated with patience and kindness the moment we enter the facility. Love this location! Very knowledgeable and caring staff and the doctors are always so helpful and always go above and beyond explaining and educating us in order to squash our worries. Thank you Charles Street Animal Clinic!-Milo M.
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January 2023 by n harris (Nick)
Great place and service
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November 2022 by Nicole Peterson
I live across the street and needed help with tick removal and they were so helpful and took me immediately. Thank you so much for great service!
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August 2022 by Rachel T.
Needed to reschedule my pets booster vaccines and instead of getting help was passed off to someone else to deal with and was given a condescending speech about how their clinic operates and is short staffed and sometimes there's just bad weather and should deal with it. First, I don't have a car so walking in a storm is unsafe for me but also my dog. Second, I was told that if we rescheduled it would be outside the booster window and I'd have to spend an additional 300$ to redo vaccines that were given 3-weeks ago. They were inconvenienced by my asking to find a time to fit us in later today "even outside of business hours if needed". The staff is extremely rude and condescending to their clientele.
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May 2022 by Barbie B.
George Michael loves Dr. Wasko and the whole crew at Charles St animal clinic. Thanks everyone!
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March 2022 by Grace Roessler
Our trusted vet in town! Professional, prompt, and very good to our pet.
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April 2021 by Devon Fields
They made making an appointment for a covid puppy safe and convenient! Easy to get to from where we live in East Boston.Dr. Wasco answered all of our questions thoughtfully and took time with us and our pup. You call when you get there, chat outside, then they take your pet in. It was efficient.
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February 2021 by Rosie Horton
Everyone, from reception to medical staff, is incredibly friendly and helpful. And when we had an emergency, they grabbed a doctor and vet tech out of a meeting to deal with it.
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September 2020 by Stephanie Alibrandi
Great place to take your furry babies. The veterinarians in here have always been kind and gentle with my pets.
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April 2020 by Greg S.
Have been taking both my dogs here since I moved back to Boston in 2017. The bets are amazing, and the location is convenient. I would highly recommend anyone in the Boston and East Cambridge, Technology Square/MIT area to check them out!
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December 2019 by JT Aldridge
We have been using their services for many years and love them. They are really great for the day to day pet services. However, this is just a clinic, so there are times that you will need to use their parent hospital, South Bay Animal Hospital. One good thing is the doctors travel between the two facilities so that you can see the same doctor in either place.
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August 2019 by Kate C.
Can you guys learn how to answer your phones? I've called you every day this week and NO ONE ANSWERS!
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June 2019 by Tracey M.
I highly recommend Dr. Baker! He is so kind and gentle with the animals. He is very well educated. We have gone to the Charles St vet since Harvard was a puppy and each and every time have received great service!
