CharlieCard Store
Hours:
10 Park Plaza 2nd Level, Conference Room 6, Boston MA 02116 Hours
About CharlieCard Store
The CharlieCard Store is located on the second floor of the Massachusetts Transportation Building at 10 Park Plaza in downtown Boston. It offers quick and efficient service for MBTA and CharlieCard issues, with most transactions completed in minutes. Visitors appreciate the helpful and polite staff who quickly transfer stored value from expired cards to new ones. The store is easy to find, situated above CVS, though signage at the downtown station could be improved. The store is open Tuesday through Friday for general public services, and Mondays by appointment for Senior, TAP, and Blind Access CharlieCards. While the store can get busy, reviews indicate that service is prompt and reliable. Some mention limited hours and the need for better signage, but overall, customers find it a good place for CharlieCard needs and plan to return for future visits.
Most Recent Reviews
August 2025
Super fast. So kind and helpful! I’m very impressed by the people who work here.
June 2025
Very nice helpful.Made it understanding it makes your everybody go.What they needed when I was like Tuesday heland I'll check if you have to very, very friendly and very nice at work with you if you have a problem and got it through.Thank you
April 2025
I visiting Boston again after three years only to find my old Charlie card expired. The people here were very quick to resolve my issue and transfer the money in my old Charlie card to my new card. Very helpful and polite folks. Can get busy but all in all good place for all your MBTA/Charlie card issues
More Comments(73)
- Boston, Massachusetts
