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December 2023 by Gabe Koiishe
ate all of my money and i cannot get it back no matter who i call
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November 2023 by MYG Media
DO NOT I REPEAT DO NOT USE THIS ATM TO DEPOSIT CASH. There was no initial warning saying this ATM was not taking cash. It allows for the deposit button to be pressed and lights up blue for you to place cash in ATM. After trying to process, the ATM says image can not be processed. ATM makes sound as if it processed the cash, but DOES NOT GIVE YOU THE MONEY BACK. Prints receipt and tells you to call chase. IF THIS HAPPENS, get your receipt and call Chase. They will investigate and give you your money back.TERRIBLE FRAUD ATM! DO NOT USERESPECTFULLY- hard working citizen
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June 2023 by Michael Haney
The ability to accept cash and check deposits is often unavailable. They have even switched device manufacturers, but this has not helped the situation. Recently the machine “ate” my cash, presented an error message, and failed to make a deposit to my account. I then spent one hour on the phone being transferred from department to department because no one had the authority to file a claim or report a broken machine. This is the ATM machine associate with their private banking office in the same building.
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May 2023 by Ray Fang
It is near the Starbucks. Notice the symbol is not blue(all chase symbols elsewhere is blue), it is gold.
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March 2019 by S F N
Nice ATM. Clean, works well, visible from the street for safety. One of 2 choices if you want to bank with JPM/Chase in Boston. No place to park or stand however, so walk, bike, take the T or bring a friend to wait in the car and hope for the best. The location is right between Starbucks and the BoA ATM with street access from Rowes Wharf
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November 2018 by Lydia Areralo
New Chase ATM are fantastic. You can choose large amounts, choose the bills, and it all goes so fast. Chase, you really welcome the prgress. Just for that worth to be a customer...
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November 2018 by Vicki Sanderson
Not sure what all the fuss is about! Works for me, perfect!
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October 2018 by Yrrek N
Door wouldn't open. Card reader seemed to work (light went green) but the bolt didn't move.
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July 2018 by William Lucier
Worked fine it's annoying though that it's the only Chase atm in Boston.
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December 2017 by Egan Waggoner
Machine is “out of order/broken down†nearly every time I come here. It's maddening!!
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June 2017 by Yutai Han
Well maintained ATM, clean and new. Those who says the ATM is closed are LIARS. As long as u insert the card correctly. It will work.
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May 2017 by Hyunjin Yoo
It's closed. Insert card, light turns green, door remains locked. A sign notifying people that it's closed would be nice. Not cool JP Morgan.
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April 2017 by Jennifer Zheng
Was able to open the door with my chase debit card and use the ATM inside. Safe and clean
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September 2016 by Stefan K.
I used this ATM yesterday without any problem. Those who couldn't open the door probably didn't insert their atm cards the right side. Everything works great. I wished they had more of these ATM's and branch offices.
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August 2016 by Ben McMahon
State of the art electronic banker. Withdrawals in any denomination from $1 to $100. Awesome! **as of 25 Aug 2016 this is still open**
