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October 2023 by Robert D.
I stopped payment on a check I wrote in October 2019 and the check just cleared 3.5 years after I stopped payment March 2020. Turns out stop payment only means stop payment for six months.
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June 2023 by Vicki Newman
I was having difficulties accessing my accounts for the last 4 weeks. I am glad I met the banker Leon, he was so helpful. His patience and attentiveness helped sort out the issues that online customer service team could not.
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January 2023 by Jessica Maxwell
U need an ID to make deposits at this location unlike others.
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October 2021 by Fusco & Four Boston
Some of the nicest people around -- friendly, efficient, really. great bank for personal and business banking. This is a real review.
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November 2020 by Ruben Seyde
Couldn’t give me change for a $20 just because I’m not a client. Why would I ever be interested in banking with you if you can’t even make this process easy?
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October 2020 by Dmitry V.
I was disappointed when I visited this branch last Wednesday by unfriendly behavior from all staff members I had to deal with.
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January 2020 by Fox E.
I prefer Stand-izens to Citizens but this will do in a pinch, but don't pinch my bum please. After using the YMCA right next door, I needed some cash, and after hitting up Walgreens, I hit up this bank. I just got a little bit out this time, and of course I was charged a fee which never goes down well with me. I'm not a big fan of this bank generally, but the people of this location were friendly and there's nothing inherently wrong with it, except for all the horrible nickel-and-diming that was aimed at me - who is not an account holder - and I'm sure they do it to you even if you are as well, because I know that my bank M&T and several of my other banks do that to me.
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July 2017 by Terrence Milton
Awesome
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May 2017 by Persephone Vivienne Justine
The wait time is horrendous
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May 2017 by Michael and Matt
Never enough customer service reps. Have gone in 3 times now to discuss an error CITIZENS made-not my mistake. Waited an hour the first time, second time wasn't aknowleged, needless to say there won't be a third time at this location.
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November 2015 by Unique Calhoun
This bank is a JOKE #AVOID
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March 2008 by A Google User
These people are incompetent and predatory. Citizens Bank is godawful. They lost several of my checks. If you bounce a check, they rearrange checks to maximize the number of bounced check fees. Avoid like the plague!!!!