Codman Square Health Center

Hours: Codman Square Health Center is a medical facility that provides quality care, but faces some challenges in its customer service. Patients generally appreciate the medical expertise and attentiveness of the staff, with one reviewer praising Dr. Shannon Lee for being "amazing, helpful, knowledgeable" and taking the time to listen and solve problems. Another long-term patient highly recommends Dr. Severin, noting his caring approach and willingness to listen. However, some reviewers express frustration with the phone operators, who are described as being in a poor mood and making patients feel like they are a bother. There are also concerns about long wait times for medical paperwork and appointments. One patient laments the decline in the clinic's service quality compared to the past. Overall, the health center seems to deliver good medical care, but could improve its customer service and responsiveness to better meet patients' needs.

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1. Dorchester, Massachusetts