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February 2024 by Fahim Pyarali
Unprofessional staff
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February 2024 by Fahim P.
Unprofessional staff and front office, service is suboptimal. Would recommend going to a different location.
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January 2024 by Conrad Lamour
Excellent service & a wide selection of designer glasses.
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November 2023 by Claudia E (CE)
So much gratitude to Kathleen for seeing me last minute for contacts (right before their closing time)! Saved my trip to Boston. Great customer service. Highly recommend.
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November 2023 by David Spitzer
Staff was helpful, and Dr. Sandra was outstanding and extremely efficient. Highly recommend for an eye exam, contact fitting, eyeglasses, etc.
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May 2023 by Teng Zhang
Bought a new glass here, it’s a bit pricy since I cannot use my insurance, also they’ll charge you a NON-CASH adjustment fee if you pay with credit cardOn the other side, staff was super nice and efficient, my glass was done in no less than 10 minutes, faster than ordering a take-out
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November 2022 by Dion Chay
My go-to for any issues I have with my sunglasses. The staff members were very helpful when I needed a minor fix to my favorite Von Zippers (this was after unsuccessful tried at Sunglass Hut and Macy’s). I’ll be sure to hit up this Cohen’s first from now on.
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October 2022 by eePWNee
I was trying to get my broken nose pad replaced. Moving from another state I didn't know where to go so I have been walking around nearby eye care center. Out of three places, only here was able to replace my nose pad. and for FREE. He even went beyond to fix my loose hinges. Now my glasses is good as new! Writing this review as this is only thing I can do for your business as of now. Thank you!
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October 2022 by Jae Ko
I was trying to get my broken nose pad replaced. Moving from another state I didn't know where to go so I have been walking around nearby eye care center. Out of three places, only here was able to replace my nose pad. and for FREE. He even went beyond to fix my loose hinges. Now my glasses is good as new! Writing this review as this is only thing I can do for your business as of now. Thank you!
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April 2022 by Jenny George
Amazing customer service! I came to visit a friend and forgot to pack my contacts. After calling several stores and optometrist clinics, Michael from Cohen’s was able to help me. Clean and well kept store. Would definitely recommend
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December 2021 by Helen Lynch
Extremely kind, personable and professional staff. They take the time they need to with each customer no matter how busy the store gets, especially during lunchtime. Big selection and varies price points. Highly recommend this particular store located in the 101 Arch street building next to Citizens Bank.
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November 2021 by Shainoor K.
I was served by Naila at Cohens Cambridgeside and the service was great. She was knowledgeable gave great feedback was proactive in helping me get the lenses I want and my glasses in a timely manner. Highly recommend this store. Shainoor and Karim Khoja.
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November 2021 by Jodi Budge
My son forgot his contacts at home for our vacation here in Boston. We had been to one other place who wouldn’t help us but Cohen’s Fashion Optical didn’t hesitate to help. They were great to work with. Thank you Cohens!
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June 2021 by Harold M.
Stay Away! Boston - Summer St location Shady practices...they don't have price tags on frames and they negotiate prices with you (They start with a really high price and come down if you complain). I'm convinced they have a kick back scheme going on where the excess money you agree to pay goes to the sales person.
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February 2021 by Alan J.
I can't say enough about how great an experience it is in this store every time I'm there. I've been going here for many many years and Michael is always spot on with his recommendations. And both he and Kathleen welcome you warmly every time and make sure you're 100% satisfied before leaving.
