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February 2024 by Abiramy gupta
Good ice cream. Must visit, a little pricy. But totally worth it!
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February 2024 by Navah The Buddaphliii
I am concern about the sanitation. The ice-cream was placed on the counter top without being wash off and after still not wash off. The tools to serve with placed back in dirty water.
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January 2024 by Rachel Haynes
Katie was amazing. She makes the most delicious ice cream. I would come here everyday if I knew Katie would be working here at all hours. This store is amazing because of the genius ice cream maker Katie.
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December 2023 by Khurram Yasar
No proper mixing of toppings. Asked to swap one of the topping in speciality ice cream with some other topping but got charged extra.
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December 2023 by Amanda Bundt
Great experience here on a chilly Friday night! The gentleman working the counter was excellent, served my crazy family of 5 with a smile. Hopefully the issues from summer have been ironed out for good, because we love Coldstone!
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November 2023 by James Toubia
Small, employees could do better. Ice cream was good
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November 2023 by Karla Rios
Ordered a boo batter ice cream from prudential and came half empty. I tried calling the location twice trying to get a refund but no one was answering . This was last Saturday and was celebrating a birthday. Spend $20 for a tub of ice cream. Wish I could get a refund or have a manager call me for a new tub.
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November 2023 by Janette Garcia
I have ordered three times off of Uber eats and the last two times they have seriously jipped me. I got a like it and there wasn’t even 2/3 of ice cream in there. It’s a small cup how can you not put enough ice cream in it. The same thing happened when I ordered a quart size of ice cream. Only 2/3 of ice cream and not filled to the brim. It’s not that hard. This store has 3.9 stars for a reason so just stay away.
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October 2023 by Chris C.
Awful customer service and cleanliness. Hire people that care. I hate this place. The owner must just hire anyone.
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October 2023 by Memoriesoverthings28
Love this place and has amazing ice cream! The way they make the ice cream in front of you is amazing! The medium size ice cream is big enough for two normal people! The peanut butter ice cream is a MUST try and I absolutely loved it! HIGHLY recommended!
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October 2023 by Lisette R.
By far the worst service I've ever experienced. There are three young girls working there. One of the girls is doing all the work, while the other two do nothing. There were about 10 customers in the store and only one girl attending everyone. When my husband asked the other two girls to assist they both rolled their eyes at us. We decided to leave, and as we were leaving my husband asked for the managers information. Brendan and Bryant you have an employee being bullied by your two other employees. They should be terminated immediately. You are losing customers because of these employees.
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October 2023 by Janine Rivera
Get more people to work in here. Only one girl today she cancelled all online orders and had lines out the door. The inside was extremely hot and the ice cream was all melted wasted 30$ and my time. So disappointed
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October 2023 by Wendy B.
Cold Stone has become my go-to spot for indulging my sweet tooth cravings, especially with their irresistible coffee lovers flavor. Every visit guarantees a consistent and delightful experience. The flavors are always on point, no matter how many times I return. The service is top-notch, making every trip a pleasure. While finding parking can sometimes be a bit of an adventure, I'm more than willing to take it on. That's just a testament to how dedicated I am to being a Cold Stone fan. It's truly become a staple for me.
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August 2023 by Jacqueline Kassis
The ice cram is obviously good! BUT THE STAFF WAS GREAT Karmandi I think was his name so great super high energy. Everyone in there is high energy. He went above and beyond for customer satisfaction
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August 2023 by Layne L.
Cold stone? More like cold SUCK. No coffee Oreo? Crime. No sugar cones? Crime. I hate this garbage establishment and will never return. Black Lives Matter!
