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September 2023 by Jana Eggers
I have been happy with all the products I have gotten from Credo. The team is knowledgeable and helps direct you to what you want and need. I am a regular there now and I am very basic with my skin care. Grateful to having them guide me.
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September 2023 by Fatma Bahri
Had a wonderful experience with this brand.I went down to Credo to get a few products, but one of them was sold out.Max was kind enough to order it for me and to make sure it would get shipped to the store for pick up by the end of the week given that I would be traveling back home at the end of the week.I got my product within a few days! The whole process was very smooth. Thank you to the Credo team for accommodating my request :)Xo
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September 2023 by Joey Farrell
My new go to spot on Newbury for skincare and cosmetics - great product selection and excellent customer service - everyone was very friendly and knowledgeable. Ron offer his sage advice on helping me pick out the PERFECT shade of red lipstick. Thank you!
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June 2023 by Stephanie S.
Great products, service and location. This is a small store, but offers a very wide variety of products for hair, body and cosmetics.
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February 2023 by Ruby P.
I love shopping at Credo when I go into Boston. The store is full of natural sunlight, a great selection of only clean beauty products, and nice salespeople who are enthusiastic about the products and concept.I'm one of those nerds who made a list of stuff i wanted to check out from their website to bring into the store. The ladies who helped me quick to help when I couldn't find something, and patiently explained to me everything from ph-balanced color-changing blush to jade facial rollers. The store is well-stocked. So many temptations!I applaud Credo for its commitment to wellness and to the environment. I like that my dollars are supporting this. Credo often runs promotions with qualifying purchases that are amazing. I qualified for the current promotion, which is a very generous bag of free products in a nice, reusable drawstring bag. FYI: Credo doesn't accept cash as payment.
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February 2023 by Jen C.
As an avid Credo.com shopper, I was elated to pass by their store during my quick trip to Boston. I dragged my dad, uncle and cousin while Hayley helped me so patiently for almost an hour! She answered all of my questions, suggested products based on my skin and my specific concerns, and even offered me some samples of items I wanted to try but wasn't ready to commit to (or take in my carry on as I was heading to the airport). Amazing customer service and phenomenal product lines. What more could you want?!
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December 2022 by Julie R.
I went into the Boston store to buy Jones Road makeup and was helped by a gentleman ( whose name I can't recall) and he was so knowledgeable and helpful. My fist time at the store and it was a wonderful experience. The only place locally to purchase Jones Road and they had a great selection
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November 2022 by Juliana Andreina Perez Garcia
Recommended, periodSpecial thanks goes to Kiana. I enjoyed working with you. Can’t wait to try and apply all the products and tips learned todayNote: this is why retail stores are so needed for this type of products. It was fun and truly needed for a new mommy ❤️
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September 2022 by Kathryn Lee
Went in on Saturday with my daughter and was greeted by a warm smile by Ron. He was amazing and took the time to talk to my daughter and also shared his knowledge. She was treated with kindness and top notch customer service. This was our first time in Credo and we will be returning soon.
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August 2022 by Julia Biedrzycki
We had an amazing experience today at Credo on Newbury! I booked a skincare consult for my birthday with Kiana who was the most knowledgeable, makeup expert in the whole world. The day before I called to see if there were any openings for my mom to attend with me, they were so kind and flexible and were able to fit us both in. Kiana taught us about the perfect products meeting us both where we were at (neither my mom nor I have a clue about skincare and makeup). We walked away with purchases that I can’t wait to try at home! Kiana was the best, thoughtful and understanding and again met us where we were at in our beauty knowledge - strongly recommend!
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August 2022 by Rebecca Larson
Best clean makeup store with a good selection of curated cruelty-free brands!Great service with helpful recommendations.
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June 2022 by Ariel Bornstein
The employees here are so welcoming and knowledgeable! Great store for skincare and makeup!
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February 2022 by Leanne S.
Absolutely loved this shop, and it's great if you have high sensitivity to scents, dyes, or your skin breaks out easily with makeup and skincare products. Ron was great about letting me sample various items without pushing product, and when I only wanted to focus on brows and tinted moisturizer, I didn't feel like I was being made to look at items that I wasn't interested in. Carries an extremely wide range of products for all ages and skin types, and their website carries even more. Yes, the majority are mid-range to high end for full size bottles and tubes, but there are a few great items that you can buy for cheap, and they have counters full of mini and travel sizes as well.
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December 2021 by Vicky R.
I had an extremely positive experience at the Newbury St store in Boston today. I don't like to shop often and don't know what I am doing with skincare. The team in the store, particularly Hailey, was so patient, knowledgeable and helpful. She knew all the characteristics / pros / cons of so many different products. I will go out of my way to shop at Credo and particularly this store. Thanks for the lovely shopping experience.
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November 2021 by Ami P.
I just have to say - I just walked in out of curiosity and walked out with a full skincare routine that I am SO EXCITED TO TRY!! I really care about the environment and want to be kind to my body as well, so this is really very exciting. Quick shoutout- Kiana was THE MOST helpful. She had such deep knowledge about all the products and was the friendliest, most supportive customer care person I could have asked for. I'm going to find her again next time I'm there to get her takes on what to get next.
