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February 2024 by Shabazzatta
I've been to about 8-10 Cricket locations and this by far is the worst! I believe it's because I'm not Haitian/it's located in a Hatian enclave, that explains the lousy customer service. As I explained to the Latino manager the sign should read'Hatian Cricket Wireless'. Lol The customers act as if their 5 yr Olds getting their first phone and the rude, unprofessional, Haitian CSRs comply. But in their defense Cricket is a third rate company wether its the foreign CSRes or Hatians in Mattapan.
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July 2023 by Sonya
They are NEVER EVER OPENED WHEN THRY ARE SUPPOSED TO BE WEEKEND OR WEEKDAYSI WORK FOR COOPERATE OFFICESO WE WILL BE CLOSING THIS LOCATION SOON!Sorry
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December 2022 by Empress Colleen
They never have any change they don't know anything, they can't answer why the prices keep going up.They just leave and never let anyone know they will be back, they tell you one price on the phone and when you get there the price went up by 300.00.
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December 2022 by Pharaoh Memnon
This place is wacked the new agent there black guy with dreads is super rude, he doesn't know what he is doing and he only care about making sales to get the commissions, he don't know anything about phones at all.worst cricket store in the world
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November 2022 by Carl Beauliere
Very great store Carlos with the locks can help he specks haitian creole,Spanish and little protuguese he'll will HELP
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October 2022 by Lakita Howard
If your business supposed to be open at 930 and its936 why I'm still standing here at the front door and there is a retail inside
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September 2022 by frisnel junior guerrier
This location provided me with the most ultimate service! extremely patient & determined to provide the ultimate experience. Super satisfied with the switch !!!! Thank you to Fabi, John, & Bess in Mattapan !
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August 2022 by Empress colleen Williams
They never have any change they don't know anything, they can't answer why the prices keep going up.They just leave and never let anyone know they will be back, they tell you one price on the phone and when you get there the price went up by 300.00.
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November 2021 by Raphael Jean louis
They're very nice
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June 2021 by Jon Paul Sydnor
I had an excellent experience and got good advice from Annissa and am completely pleased with my purchase.
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May 2021 by Elysia Azuero
ACTUALLY--I went to Right Taste Jamaican Restaurant next door, and this 5star is for them. If you are in the area stop in at least for their 5$ lunch. Cash or card.Don't have CricketW but they're probably great too
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November 2020 by Anselm Molina
Very friendly and knowledgeable staff. Great referral program. Great network and phones.
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July 2020 by Vivian R
SHADY1. When I bought my phone they put two numbers on my account.2. At times, I was told that they can't print, email receipts or account details info (RE: the two phone #'s).SOLUTIONS1. No additional, unrequested telephone numbers on accounts.2. Have paper to print receipts and account detail information for walk in customers and or be able to text or email receipts.3. Be more efficient timewise.Appreciate it,Thank you.
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July 2020 by Kevin Fennick
Not good! A customer came in; cut everybody to contest a bill that he swore he was not only right but he tried to confuse the agent claiming he was owed 60.00. He thought the agent might get confused but that was not the case. The guys scheme flopped.The agent remembered him and the last transaction. The agent explained the situation nine times, even the people in the line got it but he could not.
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February 2020 by Chris Smith
They suck at same day returns or next day. The owner wants to keep every dollar
