-
March 2023 by Ilya Permyakov
it was a nice comfortable place but unfortunately it was closed
-
March 2023 by Arturo Lyon
Had a few questions and thanks to Andrew all doubts were answered,
-
April 2022 by William-Claude Dukenfield
Well it looks like this facility may be closing down. But I can't really recommend the company in the first place. They never miss an opportunity to raise your rate, and they left the building without a lock for months and didn't bother to notify anyone that their belongings were no longer secured.
-
November 2021 by Larry Chenkin
Cubesmart doesnt prorate. If you terminate the day after your auto payment you pay for the entire month. Hard to understand contract.
-
October 2021 by Peter Kimball
Excellent service, the attendant was very helpful, knew all the costs and was clear about the costs
-
August 2021 by Hillary Leffue
Easy setup, cancellation, and access. Always felt like my stuff was safe. Only think they could do a little better is have the automatic light sensors in more places. I always had to run down the hall to keep the light on.
-
April 2021 by Gemayel Goodman
Terrible place I just came from Rhode Island from a long drive i decided to hold it till I got here to the storage the staff tells me they cant open the bathroom and I have to go up the street to Wholefoods smh
-
January 2021 by Chris Radford
Good value, easy access, loses a star for being a complete maze and the lights turning out after only 5 minutes on the top floor
-
October 2020 by Lydia O
everything got set up online and all I had to do was move into the unit, so easy!!
-
October 2020 by Matt Reno
Positive easy rental experience and great customer service!
-
August 2020 by Mike Smith
Very easy and convenient. I would recommend to anyone looking for a quick safe solution to storage needs
-
July 2020 by Eugene Yanul
Nice convenient place. The staff is helpful and responsive.
-
April 2020 by Jacob Brenza
The staff was extremely helpful and made the process of checking in easy! Great storage facility in a great location.
-
March 2020 by Sindy Hou
Reliable and answered all my questions! Thanks again Karina for all your help
-
February 2020 by Shawn Rzeznikiewicz
Went to reserve a storage unit, but employee was out of the office for over 2 hours. I sat and waited, as I had already previously reserved. Do NOT expect to get actual on-site staff when calling. Once I finally was able to check-in, there were hidden charges and lock requirements not explained to me upon reserving. Depending on your unit location, you may have to walk through a maze to put your materials on one elevator, and then find a stairwell so you can get to the next floor. Highly inconvenient and completely unaccessible for the physically handicapped. The staff walked me through a winding maze the first time, where they didn't even know where they were going. It was ridiculously confusing. After wasting over 3 hours before I could unload, and after trekking back for an "approved lock", the hidden charges and rules made me give up on this horrible business model. I found a much better self-storage that was also climate controlled, had a industrial elevator (so I could stay with my belongings without having to take a stairwell), and a very pleasant staff who explained the entire contract (no hidden fees or requirements) for about $10 more. Charlestown Self-Storage was a great alternative to this mismanaged, poorly designed, and inaccessible storage business.
