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January 2024 by Robert S.
Convenient CVS between Chinatown and Quincy Market in the heart of downtown. It's smaller than others, but being in downtown Boston, it's understandable due to the high rent prices and the limited real estate. I went in to get some snacks and candy and they were cheaper than buying them in other places nearby. Also, with the mobile app discount coupon, I was able to get a better deal. Some people get 20%, 30% or even 40% off on a weekly basis on their mobile app. I did not deal with any human being, as I used the self checkout register, which I liked...it was easy and quick.
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November 2023 by Nancy Bower
Helpful very clean store well stocked
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September 2023 by Bob G.
Wouldn't wait on me unless I used self check outs! I'm not an employee. I'm not getting a discount for doing someone else's job! SCREW CVS!! I'LL NEVER DO BUISNESS WITH CVS AGAIN!!! Take some guidance from Market Basket where there is definite customer satisfaction....and no self check outs!!
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July 2023 by Alex S.
Terrible pharmacy. My prescription was called in the moment they opened. I came hours later to pick it up, it was not ready. I was told it would be ready in 5-7 minutes and asked if I could walk around outside. I show up within the time frame, and they closed the pharmacy. You'd think if they were about to close, they would advise me to stick around in the store, or at least tell me they close the pharmacy soon. All workers were still there, and they still refused to fill my prescription.
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June 2023 by God's Good Grief
This is my fave CVS! The employees always greet you and offer to help. Its a very busy location being downtown and all, but I always find the personal products I need and they have the best snacks!!
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June 2023 by Brad Loncar
Really stinks that we’ve reached a point in society that some stores have to keep toothpaste under lock and key.
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June 2023 by Matt Feldman
Shelves always empty never have anything u need
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June 2023 by Savannah H.
Small but certainly not the smallest cvs in the area. A lot is locked up and so good luck trying to find staff willing to help you unlock it to buy $4 nail glue. But solid drink options in the fridge and the pharmacy folks are nice. Without the pharmacy it's like a 1 star spot lol but they're fast and very nice in the pharmacy.
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May 2023 by Laura Johnson
Great experience while at this CVS while visiting Boston. Employees proactively asking how they help, pointing me in the exact right locations, and doing all of it with a smile. Haven’t experienced this level of customer support at a CVS in a long time. Well done!
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February 2023 by Robin Beaulieu
Alex the floor walker) product stocker is a gem of an employee & needs to be appreciated ??. He took the time to listen & understand what i needed & promptly facilitated my request. Five+five stars for this young man :)
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December 2022 by Ritchie Vernon
It was a horrible experience last week I found out they're getting rid of 2 liter pops like Coke Pepsi mountain dew Dr pepper you name it! They already got rid of their delicious gallons of chocolate milk now they're phasing out soda? What is wrong with these people they're going to chase everybody over to Walgreens including me because Walgreens does have pop in the 2 liter size! I used to like CVS as my go-to store now I like Walgreens even better! I'm thankful that the other go to place I love going to is the CVS in Chinatown they still have the pops they haven't gotten rid of them thank God and I did get to voice my concern with CVS corporate complaint line and let them know that they're going to drive their customers including myself over to Walgreens who is a really good store in its own right if they keep making these changes! Which would force me as an author to write the truth once again about what CVS is doing this time in my life because it would be unfortunately absolutely true! So I'm praying that CVS in Chinatown remains the same solid store it's been since I first knew about it! So if things continue as they are with the Washington Street CVS then I will no longer be a customer there and that's really sad because I really liked them! And I will continue to go to Chinatown CVS as long as they have the products I need and I still love their great cereal sale buys! But as far as Washington Street now I will go to their competitor which is right next door Walgreens for my needs! I also want to mention about convenience stores why I'm at it, it's really shocking that some of these convenience stores don't take EBT which is the food stamp card which means that homeless people can't use their EBT card in the stores and I think that's just wrong! I personally think that each convenience store should be EBT relatable and they would have a better relationship with their customers these are different convenience stores popping up that do not take the EBT card which means the homeless person would have to go to another store wherever it's located and I personally think this is wrong! In my opinion these kind of convenience stores are a waste of time because they don't help out the homeless they are only money driven thinking of themselves this has to change!
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November 2022 by Marian dos Santos Oliveira
CVS is a great Company!
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October 2022 by Molly M.
Hands-down the rudest cashier I've ever had at a CVS. We came in for a few things and right off the bat this woman started acting like we were inconveniencing her and being rude, passive aggressive and irritated. In all honesty, set your personal issues aside when you're at work. It's not cool to have an attitude towards people who literally walked in to get several things and be in-and-out. I don't recommend asking employees for help here. Just coming to the register with items we found on our own was enough to get attitude. Not coming back.
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April 2022 by java 58
Its a nice CVS, very big has lots of convenient stuff but why don't they have gloves?
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January 2022 by Jeremy Wise
best cvs in the area. great water, pharmacists are friendly, cashiers are friendly. great selection overall.