-
March 2024 by Jim B.
I have been using this pharmacy for 20 years and the service has never been this bad. Stay away from this place. The pharmacist is rude and incompetent. The pharmacist will present a smug grin when she tries to avoid admitting mistakes.
-
March 2024 by Justin Brothers
Pharmacist is super rude
-
February 2024 by Bernadette Conneely
The pharmacist was soo rude. He should not be working there.
-
February 2024 by monique mckenna
I enjoy cvs and all the coupons. no complaints
-
February 2024 by Gail B.
I've been at this cvs 3 times and everytime there is an issue. Very slow and unfriendly. The manager up front of the store he is amazing. Friendly greets you at door if he is available at the moment. Keeps the store very clean
-
February 2024 by Jason Palm
The employees are amazing, but there aren't enough of them.I got amazing help getting an issue resolved, which required an understandable wait. While waiting, I watched TWO employees help HALF A DOZEN customers with this that and the other thing. Not to mention the line of self-checkout machines that, somehow, every single @#$!&) time, BREAK and need an employee to get involved anyway. These poor people couldn't finish helping one person before the next one piped up.It's not right to expect people to work that way. It's literally impossible to provide consistently excellent customer service when the employees don't have the breathing room to focus on individual customers.
-
February 2024 by Jeff Rosen
I've been to plenty of pharmacies and this one is the worst by a mile. Total incompetence from top to bottom. The lack of professionalism is truly extraordinary. Do yourself a favor and go literally anywhere else.
-
February 2024 by tamer kaşıkcı
I went there 6 times to get my medicine. Everytime different pharmacist told me different excuses. They could not deliver my medicine even they ordered it just for me. A total disaster...
-
February 2024 by 任大米
The worst CVS, never pick up your phone call.
-
January 2024 by Ezra Ercolini
I ordered photos from this location once and when I picked them up the person who printed them had stapled the envelope shut (and stapled through all of my photos inside).I also use this pharmacy regularly. It is usually 20 minutes on hold before they answer the phone. I understand they are short staffed and busy, but today the pharmacist assumed what I was asking and hung up on me in the middle of my follow-up question. When I called back, he was reading me information from my account, but was not listening to what I was asking. I had to interrupt him so that he would not end the phone call again without answering me. Every time I have called the person on the other end has responded to me like I am a huge inconvenience.
-
December 2023 by cottoneyenoh
(pharmacy only) dear god never use this cvs if you can help it. i’ve been picking up a medication there for about a year (one monthly refill, that’s it) and they have NEVER let me know if it was ready for pickup, usually because they forgot to order it or because it got lost in the shuffle. the only way i found out what was happening was by waiting 10-30 minutes in the consultation line for one of the two pharmacists to tell me why it would be another week before i (maybe) got my medication refilled. if you try to call them, be ready to wait on hold with the most jarring music i’ve ever heard until it automatically hangs up on you after 30 minutes. they’re understaffed and unequipped to serve their community, so the best thing to do is lighten their load by going literally ANYWHERE ELSE.main cvs is fine though. nothing special, but nothing terrible about them that i’ve seen.
-
November 2023 by Zach A.
if i was in the desert dying of thirst and this pharmacy had fiji water on tap i still wouldn't go back. insane waits and clueless staff. came back to amend insurance info the next day and they had literally lost my medicine.
-
September 2023 by Gabby Sechio
The pharmacy on the phone was dismissive and rude and hung up on me. I was prescribed a new medication, he said they don't have any at the CVS, when i asked if i could call others pharmacies he said "ill tell you right now, no one has it." "call the manufacturer." and hung up the phone.
-
September 2023 by Joseph Streeter
For the love of God, don't use this pharmacy. If you live in Brighton, go to the Market St. location. These clowns will tell you to come back in 15 minutes, then when you do, they'll say "we'll start working on it now" (happened twice), joke around and show each other Instagram stories while the queue is backed up into the store while one person deals with customers, walk away from the counter and leave you hanging for minutes without explaining why, etc. etc. Looks like a lot of people feel the same way I do reading these reviews. Again, the Market St. location is great!
-
September 2023 by Michelle Griggs
Once again one of ur pharmacists completely ignored an allergy in my chart for medication this would be the 3rd time its happened!! Thank god it wasn't something that could kill me! Please tell ur pharmacists to pay better attention to people's allergies before some1 loses there life! Only at cvs does this happen..unbelievable