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August 2023 by Valeria Martinez
This place is amazing!! I have 3 dogs and every time I leave them for daycare they never want to leave and are always eager to get there. I also ask them to do grooming on all 3 of them and they come back with the most luscious hair ever!!! Love this place!
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August 2023 by Alina Bracken
Can't share enough about how amazing Missy was with my little girl! My dog tends to take a while when warming up to new people, but Missy was a dog whisperer! Not taking my dog anywhere else! Thank you for a phenomenal job! Sending all my friends here!
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August 2023 by Jessica Rich
Love it here! Highly recommend anyone and everyone with a pet in need of care check it out! D’Tails Pet Boutique is my favorite place in the area that I have discovered.
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August 2023 by Colleen Marie
Missy is the best groomer! Always does an amazing job! So patient and sweet with my dog! Highly recommend her!
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August 2023 by Brieanna Desjardin
Missy is an outstanding Groomer! She truly puts her soul into every grooming! You won’t be disappointed!
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August 2023 by Lauren Zaleski
Fantastic experience and Missy did a great job with my 2 boys! Will definitely be coming back again
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August 2023 by J&A Happily Ever Laughter
D’Smells pet boutique would be a better name . The moment I walked in it smelled horrible. I started coughing thinking it was something wrong ? with me but then my husband did too and sneezing.. The lone person at the counter did not greet or acknowledge our situation. Did not ask for assistance or what we were looking for . We were visiting from Atlanta where there are plenty of bougie pet boutiques that we can frequent but we wanted to get our spoiled boston terrier and our pet nanny a gift from Boston. We ended up leaving this no help smelly store.. crossed the street to our hotel and ordering something on line .. this is so me reason why brick and mortar stores are fading away .
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August 2023 by Franci Edgerly
thank you for doing a great job with Bear - our "big easy" He loved his groomer from the moment we walked in. We appreciate you accepting an appointment on short notice and for taking such good care of him.
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August 2023 by Gita H.
I had been looking for a trustworthy and good groomer for my little anxious Shih Tzu for months. I wanted a place with a groomer that I could trust, in an environment that's not too overwhelming for my already anxious dog. I was so happy with the job that Melissa did. Really fantastic. I dropped him off first thing in the morning and he was ready within an hour which was perfect. I tried Dog Bulter in the past but after 4 hours they called me to say that my dog is being aggressive. That was news to me, but it turned out that they had 25 other dogs roaming around at the same time. That explained the behavior. They were nice but not suitable for my dog. So I'm happy that I can take my dog to D'tails where the grooming is done more on a one on one basis. I found it a little too pricy but my dog seemd to had a better experience so I'm ok with that.
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April 2023 by Scott L.
i took my dog Izzie in to be groomed. She has medium long hair that does tangle behind the legs, on her belly, and behind her ears. The groomer called to ask if it's ok to shave those areas, I said yes please but do not give her a lion cut (i.e., dont shave her body only leaving hair on her head). When I saw the result, I was annoyed because she ended up totally shaved with hair around her head.... honestly, I'm not actually mad (it's just hair) but when I talked to the manager they were so cold, dismissive and unapologetic.
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March 2023 by samira yahyayeva
I take my two himalayan cats to Bertha regularly. She is amazing!
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June 2022 by Elizabeth S.
This review is for the groomer as of recently (2022), and not for the store. Pet owners beware, she takes action regarding your dogs groom without calling and consulting you. Upon discussing this with the groomer she is nothing but downright rude and unapologetic. The owner, Dawn, is a gem and made my situation right by offering a full refund. We have this groomer three tries but the third time was so bad I'll never go back. Go to Dtails for all your pet needs except for grooming!
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March 2022 by Greg Goudas
I live in Taunton and was in Somerville for the day. My radiator went in my car and I had my dog with me. I couldn’t find a ride home from family or friends and since my dog was with me I couldn’t take an Uber or even have my car towed with my dog present. I didn’t have her leash or food or water for my dog and was stressed being belief. I want prepared for the car situation. At one point on my 6 hour travel home I stopped to let my car cool down and parked outside of the pet boutique. I stopped inside as I waited and the woman working was amazing. Her name is Marissa She lent me a leash so I could take Juno for a quick walk. I bought cookies and food and she even gave me a paper bowl for water. Two words to sayTHANK YOU
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March 2022 by Gordon Robbins
Sweet pet store in the South End with super friendly staff!
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October 2021 by Hannah Wright
Walked 30 mins because their google hours said they were open until 8pm, when I arrived at 7:25 they were closed. Won’t try again!