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February 2024 by M Price
I came in today at Dunkin’ donuts (434 massave) and ordered a bacon, egg and cheese on a croissant! The lady (benitha) not sure if she’s asian, Spanish or a mixture! Which is besides the point, she was the sandwich maker But she made me an egg and cheese on a croissant, I tried to catch her before she was putting it together but she totally ignored me. Then when asked if she can make it over, she told me that I didn’t pay for a bacon, egg on a croissant, when I clearly did! Even the nice lady who took my order said that I did. She had the nerve to tell the lady to make my sandwich because she wasn’t making it and took someone else’s order which is utterly rude and unethical and ignorant. I spend my hard working money there, to be treated however she felt at that moment. It wasn’t much to make the sandwich over again! I usually don’t write reviews but I felt like everyone should know about the incident that happened here! Please keep in mind employees at Dunkin' donuts, you don’t ever know who’s walking in the doors to order food! Be nice, kind and respectful and listen intensively.
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February 2024 by Shamika Bowens
I love the staff here, they are amazing. I always feel a welcoming vibe from them. Thank you!
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February 2024 by JesusIsKing
Came in to use the bathroom and get myself a donut but was just told no I can't use the bathroom not even told that I need to buy something first or if it's
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November 2023 by Ryan O
Dirty environment and disrespectful staff, truly
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August 2023 by Ricky Sánchez (Ricky)
Workers helpful and patient
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July 2023 by Lysa Barbosa
Coffee is horrible and I'm sure I was charged for a extra pump that I Did not get.
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July 2023 by Shana Mc
Such Great Staff!
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May 2023 by rosalind williams
This rude girl Rashawnda needs to loose her job.mind you she’s the one with the scarf in all the reviews that people are saying how rude she is.
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May 2023 by Ben Girard
Clean
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January 2023 by marcelino oliveira
I was enter inside this place make my order and then come late and the lady used scarf is so rude when I asked her something about my order also I heard her say to other customer him can’t used the bathroom she has no education for talking with customer!!!!
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January 2023 by Dana Elm
Breakfast was good but needed some sort of sauce, it was a bit dry so got some mayo packets and put them in. Very generous portion.
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January 2023 by Dana El-Mughayyar
Breakfast was good but needed some sort of sauce, it was a bit dry so got some mayo packets and put them in. Very generous portion.
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January 2023 by Alex Fischbach
This place is always swamped and the workers are incredibly patient with all of the demanding (and sometimes inpatient / rude customers). My coffee turns out perfect 9/10 times and I go here everyday before work. Very grateful for their hard work during rush hour and their ability to push past the negativity of some other patrons.
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October 2022 by Nicolas Derichsweiler
Not very friendly and no sweet donuts available
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October 2022 by Maria Babakhanova
Under regulations of Massachusets, a small eatery business of more than 3 employees is required to allow a customer to use the restroom. I was denied access to wash my hands and use the restroom by a cashier on 09.25.2022.This is will be reported to the inspectional services and board of health
