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November 2023 by Lilli J.
so convenient and feels much better than shopping at home depot! always very friendly when i go and have so much more than you would expect
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October 2023 by Jeff R.
Was happy to move close to here as I was sick of giving my money to Home Depot. Probably spend about 200 a week there for work. My building changed their locks and gave us instructions to get copies of the master. So naturally I went to the place down the street with the giant sign that says "Keys made here". You would have thought I asked this man to shave his beard off. Little free tip for you. The correct response to "Im looking to copy this key" is not "Nope. How many more of you are gonna come down here it's ridiculous". My bad I meant to organize with every renter in my complex so we can all go get our keys at once and maybe grab dinner after. Instead, try: "sorry we're actually sold out of that key. Try another store or check back next week". Maybe even throw in some friendly banter? Idk just spit balling. Go to Broadway Lock if you want actual solutions instead of misdirected anger.
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September 2023 by AjL
Thrilled with my recent experience at Economy True Value. I had the pleasure of purchasing some bolts for a bed, and I must say, the level of service and truly exceeded my expectations. They took the time to understand my project's requirements and guided me towards the perfect bolts for the job, even though my purchase was just a humble $4.
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July 2023 by Danny A.
A gentleman with a long beard helped me today. He's helped me many times here. He is quite knowledgeable and very friendly. He has a comprehensive understanding of product knowledge and use. I continue to come to this store and have received great service each time.
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May 2023 by Dan (SouthShoreTour)
They had an air filter that I needed for a friend. They had it and my friend was happy with his freshly filtered air. It was a truly valuable experience.
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March 2023 by Joe Enfield
This place is as good as gold, the employees are the some of the nicest people I ever met. They help you with anything and are always very courteous and nice to you. Highly recommend this place.
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January 2023 by Dennis Reddy
I was shopping for electrical fittings wire clips, they didn't have.
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January 2023 by Colleen Robinson
Have gone to this store for years. Went in today to get copies of keys made and the guy at the desk (haven’t run into him before) nearly bit off my head and was incredibly rude (All I said to him was “good morning”). I’d prefer to support a shop in our neighborhood but in the future would prefer to go to Home Depot or Warren in the South End (prices are better there too).
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November 2022 by Csell C.
Great location, terrible service. I will never go back to this hardware store, the last time I visited I was berated for doing my shopping before asking the check out man for a copy of a key as if there was a particular order, but the time prior to that I was yelled at for interrupting him while he was eating, and the time prior to that I was scolded for taking my key off the key ring because it would be my fault if he lost my original key or got it mixed up with other keys he was copying. The last time I went to the store I left nearly in tears how this man spoke to me when I was a regular/ frequent flyer. I will never visit this store again and will be visiting Home Depot or getting my supplies from Amazon. Best of luck! Do better.
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October 2022 by Olivia C.
Last time I'll support this business. The only store employee clearly hates his job and should quit. Literally walked in on him as he was stacking duct tape on a shelf at a snails pace. When I was ready to check out, he complained about having to make me keys. He quite literally was doing the easiest task on earth prior to making my key. Took him less than 2 mins to do 2 keys. I spent over $100 and wouldn't returned had my experience been positive. I've pulled 75+ hours a week at my job and did it with a smile, even on the hardest days. There is absolutely no need to project your misery onto innocent customers. Leave it at home.
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July 2022 by Georgi Koshelev
Looks like basic light bulbs are now $10 a piece. Was disappointed to see the same exactly light bulbs at Costco for $2. Maybe re-branding of the store name may help with setting the expectations?
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July 2022 by Batman The Boss
Fantastic experience being able to repair my bike even on a holiday. Very helpful and knowledgeable. Definitely a recommendation!
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June 2022 by Betsy Scherer
Great spot to have in the neighborhood - I run in frequently and for such a small store, they always have what I need! Helpful staff, convenient location, and well stocked.
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February 2022 by Gregory Wallace
Everytime I go there and the big guy is always there to greet you and help you!People like that are few and far between.
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December 2021 by Brittany S.
Extremely rude employees and horrible service . No one is helpful and if you speak to them other than to pay they act like it's the biggest inconvenience of their lives and are not helpful and are extremely rude. GO ANYWHERE ELSE!!
