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September 2023 by Charles Backman
Hauled my car from Boston to NH. Polite on phone, quoted price was the price they charged. It was towed on flatbed, not rolling on tires, so less wear and tear on my car. The driver was very skilled backing in my driveway and super polite. If I need another tow in the Boston area, I'd certainly call them again.Service: Car towing
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September 2023 by Charles B.
Needed a tow from Dorchester to Southern NH. They were upfront about when they would be able to do the tow, pleasant to deal with, and very reasonably priced (and honored the price quoted with no difficulty). Driver was experienced, and navigated our driveway expertly. Would use again, in the unlikely event that my car ever breaks down in Dorchester again.
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August 2023 by Jimmy Vee
Prompt service. Communication was from start to finish. Very professional, pricing was reasonable. My car (and I) were delivered in one piece to my set destination. Would gladly use EJW again!
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March 2023 by J Lomanto
On-time, very courteous, and gave me a ride to the dealer. Bubba thank you
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November 2022 by Elizabeth Cox
They were great! When I called they said, 90 minutes, they were here in 20 min. Every other tow service I called said it would be up to 2 hrs. and more money. Other companies was the same tow price as EJW but they would of took longer to pick up my vehicle. The driver was friendly and helpfuI. I would definitely use their service in the future.Service: Car towing
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July 2022 by Eliomar Maciel
Horrible don’t ever use them, unprofessional!!!!
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July 2022 by Frank F
Came fast
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January 2022 by Jeffrey D'Angelo
Fantastic service! The driver was a great guy and went above and beyond his duties to really help me out and make my life easier! The office staff was willing to work with me to make sure I got a receipt for my insurance. On top of all this, they were very affordable. This is my go to towing company from now on!Service: Car towing
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December 2021 by Jeffrey D.
Extremely affordable! The tow driver was a great guy and went above and beyond his duties to help me. The office staff was happy to work with me to make sure I got a receipt for my insurance. Overall, fantastic experience. This is my go to towing company from now on!
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July 2021 by Pedro Clemente
Quick , fast , and Safe A1 service
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April 2021 by Laura W.
Horrible service. Do not use them even if covered for "free" with roadside assistance. If you see an EJE Towing truck run the other way!!
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July 2020 by Randy Lesley
Horrible service they lied and take you money nobody was there all night could net get car was charged over night price i have proof nobody waz there even have my uber receipt
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July 2020 by Andre Manar
They took forever to show and I was on the same road as they're shop
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March 2020 by Carol King
Bad service! Our property management have a contract with this tow company! Anytime one of the tenants try to call to report unauthorized cars parked on the property, no one answer the phone & or the call is sent to voicemail & you cant leave a message!!
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July 2018 by CynAnn S
WARNING WARNING WARNING DO NOT USE THIS COMPANY!!! EJW is the most unresponsible, dishonest, and shady business I have ever had the displeasure of working with. Our Insurance company found them on a day when tows were hard to find and the trouble started from the beginning:1. It took them over 4 hours to get to me on the weekend leading up to Christmas. Every time I called (and I called multiple times) I either couldn’t get through and the voicemail was full or the guy I talked to (Either John or Billy) claimed the driver was 20-30 minutes away. This went on for seemingly forever.2. They would not deliver my car where I wanted them and insisted on driving to a storage lot for the weekend. OK, since this is what my Insurance provider requested, but didn’t make any sense as they had to pass the collision place.3. They were supposed to deliver my car to the collision center the day after Christmas (Tuesday). They promised they would do so and upon calling they said it was ready to be delivered that day.4. Wednesday came along and same story. I could empathize with them a bit since there were a lot of tows over the weekend but again we were promised delivery Wednesday5. Thursday came, same story, again w/ a promise that the car was on the truck out for delivery… by end of day, still no car6. Friday came… at 10AM we were told the car would be delivered in 90 minutes… no car, at 2pm we were promised it was on the truck and left “10-15 minutes ago and it was in route to the collision center… guess what? Still no car by EOD or first thing Saturday morning7. Saturday morning EJW claimed the car was delivered Friday night, but guess what? No car on the lot!8. It was only until my insurance company and the 3rd party tow company threatened police action that the car was delivered FINALLY on Saturday at 11am.9. All week, My insurance was calling EJW, their 3rd party tow company was calling EJW, I was following up with EJW and the collision center was anxiously waiting. In the time that we were waiting, we lost a week of productivity on our car and the insurance adjuster had visited and wasted time twice.Again, definitely a long winded way of saying stay far far away from this company. I plan on filing a report with BBB, my insurance company (a very large and reputable one) has added them to their ‘do not use’ list and the 3rd party tow company has done the same. HORRIBLE
