-
August 2025 by Mica Mica
Always great services just place is tiny and always crowded
-
July 2025 by Christa L
Do not get a pedicure here. I’ve had acrylics filled here before and had relatively good experiences. But got a pedicure the other evening and I was pretty shocked…the nail tech spent all of 25-30 minutes on my pedi rushing through everything. No foot or leg 🦵 massage whatsoever, didn’t put lotion on my legs…nothing! I then proceeded to watch her immediately have another customer sit after I got up and she used the same tools without sanitizing anything. I dont think she even changed the bag in the bowl for the other woman. The bag was changed in mine as I also came just after a previous customer but I’m now worried that she almost definitely didn’t change or sanitize the tools before she worked on me. That can be so dangerous so I am truly concerned. They charged me $40 for that absurd experience- I didn’t want to make a scene or be rude so I just paid it but did not leave a tip and I ALWAYS tip. I was just so grossed out. Feel like I should soak my feet in rubbing alcohol.
-
June 2025 by Karen Nicole De la cruz
THE WORST! nail and hair experience ever before a super important event! I went to get my nails done 3 days before the event and they started lifting the day of the event! Then I went to go get my hair done on the same day. That lady didn't ask what I wanted and just began adding a ridiculous amount of heat to the point I could smell my hair burning. I asked for heat protectant and she claimed it was already in the leave in. I asked for a slight trim and a blowout. She cut my hair dry and then proceeded to straighten it! I already have straight hair! I showed her a photo of what I wanted and she said that a blowout was called curling and proceed to further burn my hair with a 1/2 inch curling iron. Then charged me $50 for the mess. I am beyond positive this place isn't even licensed! Moral of the story: DON'T waste your money!
-
May 2025 by Natt Roc
Poor customer service, they are belittling to others that are not hispanic, they don’t display the hidden fees if you’re not paying with cash, they are very rude especially if you voice you’re not pleased with the service
It’s illegal to charge a fee for cashapp if you only except cashapp or zelle
-
May 2025 by Bree M.
I’m always up to trying new places but when it comes to my nails I’m a bit skeptical. So my daughter and I was left to find somewhere new because my regular spot was booked for the day and my back up as well…. Go figure… So years ago I went to this nail salon (Exotic Nails) and it was just super busy and crowded and wasn’t my kind of atmosphere. So I was hesitant but really desperate so decided to take another chance.
And boy oh boy am I ecstatic I did. It was Saturday mid-morning and was already VERY busy. But the owner had method for walk-ins and it seemed to coincide with scheduled appts. Unbeknownst to me she expanded her business so there was more places sit this time around!! And a Huge variety of nail colors…The cherry on top is you can easily go around the corner and get glammed up with a quick wash and blow or roller set. My daughter actually decided to get her hair done which came out amazing. Wash/Set and roots blown out she paid $45…Now
this is what u call a one stop shop, which I Love… Very business savvy and clear communication (with ones I encountered) was another plus. Owner and assistant can translate if needed…
Ok back to my nails… So I think I waited for about 20-25 min but definitely didn’t feel that way. They offer you coffee while you wait which I thought was very courteous.
There are lots of nail techs which seemed to be doing a great job, and makes the wait time less hectic. My turn came and I got serviced by Susanna and she was every bit of a 💎 . She listened and executed the nail design to the T! I wish I chose a different color from the white design, but that was all on me for sure, no biggie I will try something else next time.
The price was very average for a nail salon in these times. I mean you pay based off the detail on nails. So what I paid is the normal price I’m used to. It’s safe to say I will be back again😌
* Side note they are mainly cash only, they do have ATM on the premises… I did notice a sign with cash app info, if choosing this option there’s a small fee*.
-
April 2025 by Siddy’s Kitchen
I’m writing this review to warn everyone in the community to steer clear of this nail salon do not give them your business under any circumstances. The people running this place are absolutely deplorable, displaying a level of rudeness and unprofessionalism that I’ve rarely encountered. What’s worse, they’re blatantly discriminatory, making it painfully obvious that they don’t welcome everyone through their doors. I was horrified to learn that they’ve targeted Black customers specifically, refusing them entry in the most disrespectful way possible literally locking the doors right in their faces as they approached. It’s not just a subtle snub; it’s an outright, shameless act of exclusion that left me speechless.
I can’t overstate how outraged and disgusted I am by their behavior. This isn’t just poor customer service it’s a deliberate choice to alienate and humiliate people who are simply trying to patronize their business. Imagine walking up to a salon, ready to spend your hard-earned money, only to have the door slammed shut and locked before you can even step inside, all because of the color of your skin. It’s heartbreaking, infuriating, and completely unacceptable in this day and age. The fact that they feel comfortable acting this way in such a public setting speaks volumes about their character or lack thereof. This isn’t a one off incident either; it’s a pattern of hostility that shows they have no interest in being a true part of this community. Save yourself the frustration and take your money elsewhere anywhere but here.
-
March 2025 by Jennifer “jlo” Lopez
Had an amazing experience the last time I was here. I came in with a vision and a sample of what I wanted my nails to look like and Susanna Nailed It ! 💅🏽. Let me also mention that I used to come here religiously over 10 years ago. I moved to New Hampshire 5 years ago and have not been able to find any nail technician to do my nails the way that Exotic Nails has done in the past. So after trying numerous nail salons in the Concord New Hampshire area I've decided that I will just need to be making my monthly trip down to Roslindale in order to get what I actually want. I highly recommend! But it gets busy so make an appointment or make sure you give yourself enough time. They have well over 17 licensed nail technicians and someone will always be able to take you. I also received a pedicure by Mariellis which was very thorough and careful. Overall great experience!
-
December 2024 by Lovely Pierre
If only i can upload a picture. Not clean at all... It was a bad experience with Pamela. Wasting my money (40 bucks) 😡😡. I can stop by but she won't touch mw nail... maybe you have to be hispanic like them to have a good nail done 😁😁😁😁
-
November 2024 by BoujieAries Luna
Horrible. How do you call yourself an exotic nail and designs and refuse to do designs? Or atleast try to do something similar if you can’t do the exact design in the picture you asked me to show you and to tell me only one person can do designs? Their Instagram page is full of nail art so I’m trying to understand in a big salon full of nail techs only one person can supposedly do designs? Please do better.
-
October 2024 by cassandra bergeron
This place is extremely UNPROFESSIONAL I’ve been coming here for a while now since she was soribel nails. I recommend a friend to get her nails done here and when I tell you the amount of unprofessionalism was done on the owners part the nail tech and the girl that takes the clients name upfront. I walked in and got a refill meanwhile my friend wanted a full set, w a pedicure the did none of the above gave her a half ass nail designs for a short set and charged her $95!!!! Then for me wanted to charge $90 for a refill that had nothing f on it but 2 finger w designs. They were giving my friend something l she never asked for nor did they do her pedi because they wanted to leave so bad meanwhile there was people getting their hair done and pedis and nails while telling g her that they wasn’t gonna have time to do hers. She feels soooo discriminated against I will never recommend anyone their soribel and her sister that sits in the 4th chair on the left side w braces. That’s soooo rude and unprofessional of them they are extremely overpriced and they pick and choose who they want to make happy . Customer service is to make your customers happy and continue to come to you guys 0/10 bullshit service
-
October 2024 by Jasmin Sanchez
The place lacks professionalism, while I was getting my pedi the Girl was on the phone the whole time, I couldn’t tell when she was talking to me, the nail tech did a ugly job on my nails and some of the workers kept giving me dirty looks I felt out of place I will never go back.
-
September 2024 by DiamondKesawn Cooper
It was Bestie Day but my bestie couldn’t get started without getting her nails done first. Ughhhhhhhhh. LoL!!!
She wanted to try a new place so her mother recommended Exotic. She made an appointment for 10am and we were in go mode.
We arrived at 9:40 and had to find parking as there is only street parking available. Once we parked we headed to the door and there were about 5 people in front of us. Once the doors opened promptly at 10:00am, we went in, she signed in and we had a seat. Within minutes of signing in, she was in the chair.
She was placed with Yaritza who was very pleasant and super professional. They talked about what she wanted and then Yaritza went to work. I’ll be honest, not only does Yaritza do amazing work, but she is super fast. I literally believe it felt like a matter of minutes and she was done.
The quality was impeccable.
The execution looked exactly how we wanted it to, and most of all, the nails didn’t look cheap or feel super heavy or too thin.
As my best friend was seeking a new nail tech, she found it in Yaritza. Going forward, Yaritza is that gurl for us because she does amazing work and delivers it with a smile.
-
September 2024 by Patria Perez avalo
Very clean and really nice the girls
-
August 2024 by Damali Blanc
It was packed and I came at 12pm and waited like an hour to get the pedicure just for her to miss one toe. Wouldn’t go again.👎🏾
-
August 2024 by Shanelle M.
Great! Whenever I have color/design, they are able to fulfill the request!
