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September 2023 by Kieanna
I’m literally posting this from the parking lot I went in Snipes in Roslindale today looked at several pair of sneakers at 5pm Sunday and it wasn’t too busy at all but yet after over 15 mins of being in there not one person (beyond the employee that greeted me after I initially walked in) offered to help me even after I sat down took the sneakers and boots that I had picked and no one still did not came over to help. One employee was sweeping and the others were just focused on the presentation of folding clothes. I just walked out…maybe they only run over when they see larger/younger crowds but don’t you sell sneakers isn’t that the primary revenue??? Talk about bad customer service how about no customer service a waste of my gas and my time I guess I’ll head to the mall I might have to pay more at Foot Locker but I can bet they’ll cater to me full store and all!!!!
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September 2023 by Outside Wrld
What is the problem of those who work there? They answer you with a horrible attitude, you ask them a question and they ignore you, they are always using the phone, one time my sister went to apply for a job and they asked her for the phone number supposedly to contact her about work issues and the worker sent her a flirting text message ??♂️ there are too many incompetent and unprofessional
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July 2023 by Maher Choukeir
Not sure if all there products are real at dedham location I got couples of blazer sneakers and I got a different size from a Nike store they didn’t look the same so I will never go back to snipes again something not right about there products, be careful cuz most of there products have a manufacturer damage or they not real
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July 2023 by Raysam williams
Good services, nixes people including the security guy.
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June 2023 by Tamika Law
I love the crew in here they're helpful and have great customer service skills. I've been going here for years and I've never had an issue. They have a great selection of various name brands. They often have sales all year round.
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June 2023 by Brett F.
Come here if you want to be ignored very poor customer service asking them for anything seems like you are bothering them been there on multiple occasions and got same attitude workers are on cell phones talking while customers are standing around waiting to be helped this place is a joke wish I can give it negative 5 stars.
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June 2023 by Neph Dim
LMAOO JUST BY THE NAME IM NOT SHOPPING THERE. Clowns
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April 2023 by Baldwin Kristen
I’m not from Boston but I walked into the store and the guy immediately told me that they close in 3 mins.. (rude) and I asked him what was the difference between footlocker and snipes and he proceeded to tell me that snipes kept there Nike deal.. (petty) he could have just explained it.. So I want be shopping there
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March 2023 by Cup of Tea Reviews
BROCKTON SNIPES SELLS KNOCKOFFS ! PLEASE BE CAREFUL !!!!!!! My shoes has a manufacturer damage. It staff would not direct me to customer service or a manager. Staff was saying they were the manager even though the manager wasn’t on site and wasn’t wearing a name tag or any uniform. The guy that said he was the manager was laughing and dancing as we passed the store when gave up and decided to leave . Staff refused to pull up the receipt . Staff accused us of damaging the shoes on purposed for a free refund. We explain we don’t want a refund, we want to know what we should do since the shoes has a manufacture defect. We asked for a number for customer service or a manager and they said there wasn’t a number & there’s nothing we can do and directed us to cut the shoes. Staff at this location have no training and I have never been disrespected in any snipe store. I will be posting a review on social media to let everyone know about the quality of snipes shoes & poor customer service. I will be posting in the google review for selling defected sneaker & refused to help the customer . Yesterday 3/21 I bought brand new shoes from snipes again. Today 3/22 the pairs I bought two weeks ago for my daughter has a defect. Now 3/21 sneakers I will be returning to get my money back. She has never worn those shoes. I will not support your company anymore. There’s too many sneaker stores for me to deal with the disrespect and poor quality shoes. Y’all just trying to profit off Brockton because half of Brockton don’t even know the difference between named brand vs knockoffs. SNIPES SELLS KNOCKOFFS !
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November 2022 by Starr McGauley
The Best Store Ever, all the employees are generous you get greeted at the door how you doing can I help you ever since y'all had the sale going on 50% off I think I brought every sweat suit in the store the ladies behind the counter they are so generous I'm 63 years old and I'm headed back here today to buy another sweat suit the security guard he even help out this is the best expression I'm from South Bronx New York and I live here in Boston and this is the best store ever have a good day
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November 2022 by Sarah Sampson
They were very knowledgeable in fashion trends for todays teens the prices were reasonable. The store was neat,well stocked the staff were very attentive to the needs of customers. Roslindale American legion
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October 2022 by Kristina “Chicklassique” Mateo
Always a huge selection. Big store. Been shoppingv here for ever.. Not always friendly staff. But usually. Hit or miss. Not making commision probably.
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July 2022 by Agent Venom
Rude employees, prices for shoes are through the roof, and there was like 8 pairs that didn't have my size. So overall I got my 9th pair of wanted shoes.
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April 2022 by Oscar Sanchez
More variety is need in sneakers and sizes. Customer service needs improvement
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January 2022 by Tafari Springer
The girl at the Mattapan location very rude n was talking on her cell phone as she was trying to help me very unprofessional I’ll never go back there again it’s definitely not inviting
