ezCater
Hours:
40 Water St 5th floor, Boston MA 02109 Hours
About ezCater
ezCater is a reliable catering service praised for its easy online ordering and excellent customer support. Customers appreciate the timely updates throughout the ordering process, ensuring a smooth experience. The service excels in coordinating with restaurants, even in challenging situations, such as last-minute changes to food orders. Many users have reported positive experiences with the food quality, organization, and presentation, especially during events. For instance, one caterer went above and beyond by labeling trays and providing utensils, which made serving seamless. While there have been occasional issues with delivery times and food temperature, the overall quality of the food remains high. Many customers express gratitude for the responsive customer service, often resolving problems efficiently. ezCater is frequently chosen for both small and large corporate events, making it a go-to option for hassle-free catering solutions. Overall, ezCater is well-regarded for its commitment to customer satisfaction and dependable service.
Most Recent Reviews
October 2024
I have used EzCater for many years for all our cooperate events whether it is small or large orders. A couple of restaurants dropped the ball, but the customer service with EzCater always picked up and tried to correct the issues. I am so grateful how easy it is to order!
April 2023
Great experience with ezCater every time, easy-to-use and easy-to-understand ordering interface. Customer service responded instantly and gave a reimbursement for an incorrect order. Very smooth process.
January 2023
Used this service for a large brunch New Years Day for the first time. Received confirmation every step of the way, every question was quickly answered, and everything arrived exactly as ordered and in time. Will absolutely use again!
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