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December 2023 by Bean
genuinely felt like chad was TRYING to make my life harder. i’m a waitress, i get a hard day. but being rude from the get ??? thanks for nothing :D
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December 2023 by BASEM Ahmed
Amazing customer service. They welcomedme with a smiley face. Nice people.
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October 2023 by Rock Creek Design Build Remodel
Great location, easy service, good quality prints. The only issue I had was the lady behind the counter, she had short hair, was not too customer service friendly. As a tourist area/town, and a location that does lots of business and tourists transactions, I was taken aback by her appearance of being annoyed that I asked for help as to how and where to print out a parking pass for Move Kn day at Northeastern. I went here as it was very close to my hotel, Marriott Copley. I will probably look elsewhere should I need any similar service in the future. I do all of my two businesses (blueprints and presentations) printing with FedEx. Not a good reflection of what I’m used to.
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October 2023 by Greg Kushmerek
Hours posted online and on door says they open at 9 AM on Saturday. However, at 9:35AM the doors were locked with other frustrated former customers plotting next steps.
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October 2023 by Eugene D.
Understaffed. 30-page print order with 24-hour lead time was not finished on time. I recommend the fedex at the park plaza 4 blocks away instead.
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May 2023 by Georgia Syrnioti
Very rude personnel! Honestly I don’t know how they keep up with it…
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April 2023 by Empress Rennie
Omg Friday was my first time there. Evelyn made my trip there so much better, she was fun n hilarious. She walked me through everything. I would definitely come back there great service 5 stars all the way
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April 2023 by Clayton Reed
The new employee John is great. Quick service and couldn’t have been more friendly
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April 2023 by Empress Colleen
Omg Friday was my first time there. Evelyn made my trip there so much better, she was fun n hilarious. She walked me through everything. I would definitely come back there great service 5 stars all the way
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March 2023 by Greg Blackburn
Tried to cancel shipment one hour after drop-off. Was told it was still at the location to pick it up. Could not be intercepted and went out for delivery internationally even though it was cancelled in due time. Was misled over the phone several times and did not receive a refund.
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March 2023 by Charlie Redden
These guys are friendly, understood my issues with USPS, and helped me print out my label and send me on my way. Great spot to mail stuff out and print a page or two
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March 2023 by Diana Chen
Quick and friendly. No additional convenience or handling fees like the other FedEx locations around
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February 2023 by Joann Boduch
Commenting and rating to hopefully help raise the ratings for this location: the staff at the Dartmouth St Fed Ex center are truly some of the nicest people ever and I have been in there 5-6 times in the past 2 months and they have not only been extremely helpful with my needs but also very patient and kind. They engage in conversation, make the experience so pleasant, and do not make you feel like your time there is just a transaction - quite the opposite. Will only be coming to this FedEx for any future shipping needs, highly recommend them!
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February 2023 by Jack
Nothing but good experiences using this store for shipping -- whether dropping off packages with pre-paid labels or bringing an item in for them to package up (which is pricey, but well done and reliable at least). I got great, patient help from Michael after calling in with some questions about a package I dropped off but didn't seem to get an email receipt for.
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December 2022 by Emily Hersch
Wow! I couldn’t have been happier with the service I received at this fedex! The staff went ABOVE and beyond to help me print something for a friends birthday! They didn’t stop until it was exactly what I wanted! Go here for excellent service!
