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December 2023 by Derek R. Darvish
Knowledgeable & helpful staff, large selection and an overall enjoyable experience. Dr.Mamber was very professional and took great care with my exam. Excellent location and very happy with my new frames!
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June 2023 by Jordan Le Bron
Whilst vacationing in Boston from the UK, the arm came off my spectacles. The gentleman who works here fixed them within minutes and graciously to no cost. Excellent service. Highly recommended!
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June 2023 by Andrew Lu
Superb experience! Shawn was very helpful in answering all of my questions and was fast/efficient at adjusting my frames to better fit my head. The difference was night and day and done in such a short amount of time on 2 pairs of glasses I had. Top quality and personable service. Highly recommended!
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June 2023 by RIA
Thank you 4 eyes for the amazing services. Staff and doctor was wonderful and made me feel so welcoming.. I thank u all..
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May 2023 by Gresa Balaj
The team was super helpful when I went with my mom to get her some new glasses. They helped us choose two new pairs and they also adjusted her existing glasses and switched out the nosepads for softer ones. Highly recommend them for friendly and efficient service.
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April 2023 by Sean Smirnov
Calling 3-4 times trying to sell prescription appointment after we spoke and said we weren't interested. Please stop. Especially, since your calls come up on caller ID as "public health"
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March 2023 by Charles Golay
For Eyes is a great place to get glasses.They have a great selection of eye glass frames. They are very friendly and thorough.The even adjusted my old glasses without charging me. Now they are aligned correctlyand they feel great!!
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November 2022 by Mark Amundsen
Went in to get my glasses adjusted and Shawn was very professional and polite. He did this work at no charge. I will definitely go back!
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October 2022 by Eutaw Street
Nice people, but never expected to have a problem of this sort in some of the most expensive glasses in the store: From the beginning the lenses were literally falling out of the frame. They seem to understand their service in a very narrow constraints of warranty terms, which is also a bit surprising in $1000 glasses. Every time we called to check on the status of the order, as nice as they were, they seem to have to manually search through their inventory just to find the order.
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October 2022 by Josh Fisher
For Eyes is wonderful, just like they've always been at other branches. Shawn is really skilled and a pleasure to interact with!
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September 2022 by Debby Selig
Had a perfect experience today. Great selection of frames and Shawn was so helpful in picking out the perfect frames. Professional and courteous service!
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August 2022 by Josh M
Dropped in during lunch and was immediately greeted by one of the employees and was offered assistance. They were super helpful with trying to fix my broken glasses (that i did not purchase there). After crafting a correct-sized screw, it was a quick fix to reattach the temple.
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August 2022 by Brianna Kincart
Unfortunately I had a really unpleasant experience here the other week, after having a great appointment pre-pandemic (late 2019). I checked in to my appointment and the employee at the desk confirmed that they found my eyecare insurance, but unfortunately did not tell me that they are out of network and do not take my insurance. I proceeded to go upstairs for my appointment, and the office was a little offputting as I was the only person there other than the doctor in the back room, and most of the shelves looked to be emptied. The doctor did most of a typical eye exam but told me that, while the flashes I've been seeing may be retinal damage, she didn't have her dilation drops with her, so I'd either have to go to another doctor or come back the following week -- but since everything looked fine in 2019, I was probably okay. When I asked about the camera they had where you could avoid dilation that I used last time, the doctor laughed awkwardly and said "We don't have that anymore."While the doctor had a pleasant demeanor, I felt very uncomfortable about the care by the time I returned downstairs to pay my $10 copay, only to find out that the service was out of network and the bill was a good deal more than I expected. Everyone there was kind, but I cannot recommend this service to anyone.
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July 2022 by Herbert Jones
After two unsuccessful attempts to order contact lenses via the website, my visit to the Federal Street location in downtown Boston was very satisfying. Mr. Fitzgibbons provided excellent, attentive, and informed assistance despite also encountering several difficulties with the ordering system.
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June 2022 by Ashley Davis
Nice people and an excellent place for those with difficult prescriptions. I have quite a high one + progressives and they thoroughly explained how it works. Skarlen also patiently helped me pick out frames that would work, look nice, suit my face, plus get a great price point. It's so reassuring working with people who know what they're doing and really care about their customers' needs!
