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December 2023 by Payton Wall
I brought 4 silk dress (some very expressive) each of which I had worn once to events over the summer. They all came back with white streaks, smears, and stains on them. The straps on one of my dresses was even ripped and another dress had press marks on it indicating that the delicate fabric was burned. I was devastated when I got home and looked at my clothes. They were clearly not handled with care and none of the stains I had clearly pointed out looked like they were even addressed. I immediately went back to French Cleaners to show the manager and he was apologetic but defensive saying that he had no idea what had happened. While he offered to refund me, he asked me to sign a waiver to accept damages if they were to try to fix them which I was not comfortable with. I took my dresses to Shawmut Place, the dry cleaner down the street from French Cleaners, and the woman hugged me when she looked at my clothes and said she had not seen anything like this in her 32 years of work. She was able to fix the ripped dress in front of me but said the burn marks on my other dress were likely irreversible. I have attached photos here for your review. Do not trust French Cleaners with your clothes.
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September 2022 by Jessica Singh
We go to French Cleaners for our clothes that need cleaning with extra love and care (ex. expensive linen, delicate fabrics). We've had a great experience with the results of the cleanings and the staff has been helpful. Glad to have you guys around the corner!
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December 2021 by Colin M.
Fast, used them twice and they did the job. Pretty cheap too. They accept Venmo which is a nice convenience
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June 2021 by Joseph Cohen
French Cleaners pressed a suit I had purchased for my wedding, and upon noticing that the suit - which had never been worn - had stains and chalk marks on it from the seller/tailor - they alerted me to this, and did not charge me. They then worked to help get those stains cleaned in time for my wedding which was less than 24 hours later.They were extremely professional and very responsive.
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June 2021 by Steven Kirk
Excellent service; Emma and David provide the best dry cleaning in Boston for sure. Friendly staff, great pricing, and they are extremely fast. I wouldn’t go anywhere else.
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December 2020 by Rose F.
The French Cleaners did a great job cleaning my wedding dress after my wedding this year. It had a good amount of wear from walking around the city, but after the cleaning it is as good as new. The turnaround was quick, and the price was less than most other quotes I had gotten from other cleaners. I also appreciate that they do the cleaning in-house (a lot of other cleaners ship wedding dresses to be cleaned in NY which I don't fully understand).
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July 2020 by Jon S.
French Cleaners Saved Me From A Drapery Disaster! Several years ago, I saw a picture in a magazine featuring the living room of Goldie Hawn's NYC apartment. My eyes were immediately drawn to her draperies which were simple, casual and yet with an air of elegance. I loved them so I tore the picture out of the magazine and had them custom made for my living and dining rooms. Recently I hired another cleaning company to remove, clean and replace my drapes. I warned the man who came to remove them that they would be tricky to rehang, due to the intertwining of the two colors, wrapped around the drapery rod. He thought that it would not be problematic. When he returned with the cleaned drapes, he had forgotten how they looked originally (we had no pictures). I described to him the sequence of colors and he spent an agonizing hour attempting to achieve it without success. He finally gave up, telling me that I was wrong and it was absolutely impossible to do based upon my description. The result was disasterous and I was devastated. A couple weeks later, I called the French Cleaners, to come and take down another pair of drapes that needed cleaning. A young man named Mark came in and before removing the drapes, he took pictures. After removing them he took a needle and thread to repair a loose Velcro. I was so impressed by his professionalism that I showed him my experience with the previous cleaner. He inspected the drapes and said that he thought he could fix them as I had described. My confidence in Mark was not misplaced. He took the drapes to his shop and a few days later he returned with Phil. They rehung the drapes just as they were meant to be, steam pressed them and they look like new. I am so grateful for their expertise and willingness to take on my problem. Thank you Mark & Phil. You are the best!
