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January 2024 by Ali Emir Mermer
I came to this auto body shop on Wednesday, January 24, 2024, to have my car repaired. Initially, I felt a bit puzzled due to an unfavorable situation. However, I needed to get coffee from the nearby shop, and I requested assistance in this regard. The elderly man inside the body shop stated that he would call a tow truck and insisted that if I wanted to get my car repaired, I needed to enter and wait in line.During this time, I felt pressured to enter and initiate the process. This situation saddened and surprised me. I left the establishment, but instead of sharing a negative experience, I opted for a more objective approach to help everyone understand possible experiences. I'm sharing this to assist others in making their own decisions. I hope this review proves useful to future customers.
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January 2024 by Evan Macosko
Faced with expensive car damage, I was primed to be annoyed and short tempered. But Barry, Ron, and the rest of the Grenville team won me over easily. They worked hard to finish the work quickly and professionally. And Barry—the business owner—even personally helped get my car seats in my vehicle on pickup. Absolutely supreme service and people.
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January 2024 by Maggie Sawada
We have taken our vehicles to Glenville several times for repairs. They are always friendly, great service, timely, and efficient in and out process. I would recommend to anyone!
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November 2023 by Julie Tokarowski
This place was really excellent. I was fortunate to be in and out through insurance and had great interactions with all staff. Viet was specifically diligent and called with updates every step of the repair process. Thank you Viet and everyone else at Glennville! I will be recommending Glennville to everyone moving forward!
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November 2023 by James McCallum
I got in an accident and they were able to go above and beyond to fix my car and even fixed small details like a previous chip in the paint. They were very efficient and very kind.
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October 2023 by Jeremy Conn
They did an amazing job with my car! Great customer service, they made it super easy to work with both insurance company and car rental company. Work was done perfectly and quickly and they cleaned the car inside and out before pickup! It’s really hard to find a quality shop you can trust anywhere especially a big city, so glad I found this place.
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October 2023 by I M
This place made the best of an unfortunate situation. The entire process from pick up to drop off was seamless! They helped me get my car rental and took care of my car very quickly. They were communicative and easy to contact if I had questions. I highly recommend!Service: Auto body & trim repair
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October 2023 by Marie Zheng
Went in today for a car mirror repair, and received great service with great pricing. They were extremely helpful in explaining the situation and went out of their way to help me out. Definitely planning on coming back here in the future!
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October 2023 by P. J.
Glenville Terrace does fantastic work! We'd had our new car for only 2 weeks when it was sideswiped while parked on the street, resulting in a huge scrape down the entire length of the car. Glenville returned the car to its pristine condition.In addition to doing great work, the people at Glenville are all polite, friendly, and a pleasure to deal with -- from the young woman who answers the phone and handles paperwork to owner Barry Hynes.
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September 2023 by Barbara Blakeney
The staff was great, they answered every question. The car was ready ahead of schedule, and it looks great and drives well. I'd go back in a heartbeat.
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July 2023 by Linda Willis
I've been going to Glenville for several years now. I've always been satisfied with the work. The staff is friendly and knowledgeable. I would recommend this shop for service.Services: Painting
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July 2023 by Sydney Anchor
Glenville Auto Body did a fantastic job repairing my car after a collision. They were so so organized and very communicative regarding my repairs and the condition of my car. They absolutely went out of their way to make sure that everything was taken care of and responsive when I had any questions or concerns. I could not recommend them more!
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June 2023 by Camille Oemcke
I was initially unhappy with the service I received as the mechanic was fixing my my rear passenger window and disconnected the door handle to the latch that opens the door (it could not be opened from the inside) so I had to come back. The team fixed this in a short amount of time and cleaned my vehicle for me at no cost.
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May 2023 by Alexis Beckwith
Had a great experience here! It originally came recommended from my insurance company, but I will absolutely be using them again (but hopefully not for any body damage repair any time soon…!) and recommending them to friends. The staff were welcoming, helpful, and communicative, I received updates and clear info, and when the repairs were done quickly - and perfectly. I was blown away that my car came back to me so clean and like new!Service: General repairs & maintenance
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April 2023 by Chad Klinefelter
Before and after. Like it never happened. Erick and Sary were helpful. Clearly lots of experience at the shop. Efficient administration as well. It was helpful that they were partnered with my insurance (MAPFRE, additionally they are partnered with other major insurance as well). 5 stars for sure.
