-
January 2024 by Greg B.
I wish I could give 10 stars! I visited this store first while my wife was shopping in another store. I have a small collection of watches but have never seen a Grand Seiko in person and was very interested in the brand. Javier was extremely helpful (and patient with me) as I came back to the store twice afterwards to make my final selection. There was one watch that I kept coming back to and in fact, my family members also agreed - it was the SBGM221.Superb buying experience in every way, topped off with celebratory glass of Japanese whisky!I will be adding many more Grand Seikos to my collection and look forward to seeing Javier again very soon!
-
December 2023 by Hugh Stinson
I had a wonderful experience during my recent purchase at the Copley Place GS boutique. Javier and Tyler were both very professional, knowledgeable and helpful. I look forward to going back there for my next purchase.
-
December 2023 by Kevin Truong
Had a great experience here! Would highly recommend
-
December 2023 by Kirk Grimsley
Had a spectacular experience here with Javier and Tyler's help.I came in with almost no prior knowledge and they guided me through all of Grand Seikos different styles and price points without making me feel like I was wasting their time or pushing a sale on me.I made multiple visits over the course of a few weeks while I considered my options and tried on more than a few of the watches. Each time the experience was great and ultimately I feel they did a great job of helping me find the watch that best suited exactly what I wanted. I can only hope I have an opportunity to shop here again in the future.
-
October 2023 by Brian Munroe
Staff was very friendly. Really impressive selection of options given the size of the boutique.
-
October 2023 by C P
Luis Guzman was very kind and helpful throughout the entire process!
-
October 2023 by Ho Ho
Had the pleasure of coming in to GS to pick out my new watch. Javier was great to work with and very knowledgeable about all the GS watches available, had a great time trying on the different watches before arriving at the watch I wanted.Didn't feel pressured to buy anything, very professional atmosphere and I enjoyed the experience!
-
October 2023 by Eric Kim
I was visiting a friend in town and he wanted to try on some Grand Seiko watches and Javier was extremely helpful in showing us some pieces. I also picked up a new strap and clasp to give one of my GS pieces a new look as well!
-
October 2023 by Jose Gutierrez
Excellent service & buying experience at the Boston Grand Seiko Boutique. Javier clarified all my questions regarding the movements, dial & steel finishes, warranty, etc. Now enjoying the Soko. Thanks!
-
September 2023 by Vik Sh
Bought my first spring drive here. It was a small chill spot, aesthetic was awesome and Luis was knowledgeable and affable. It was a happily memorable encounter for me to celebrate a personal milestone and they made it feel as such.
-
September 2023 by Clio Bersani
Javier helped me out and was awesome! Second time coming here and both times have been a really great experience. Professional and knowledgeable and friendly!
-
August 2023 by Mirza Zukic
Javier was amazing. It was a true luxury experience and I would be happy to come back.
-
August 2023 by Max Polay
I made my first major watch purchase with GS and couldn’t be happier with the experience. Javier was excellent to work with. It took me over 3 months to make my final decision. Every time I called the shop, Javier picked up and had answers to all my questions. The customer service gave me confidence in the investment I made and that customer service is extended well beyond the point of sale. Thank you for the great experience.
-
August 2023 by Amy B
I had the distinct pleasure of working with Luis Guzman on purchasing my new GS watch! He was extremely helpful in choosing my new watch and provided honest opinions (not just pushing me towards a more expensive model). It was wonderful talking watches with Luis, but also just having conversations about other topics as well. In addition to Luis, I have to say everyone I encountered at this boutique were extremely nice and helpful. I can't recommend this place enough and look forward to working with Luis and GS in the future.
-
July 2023 by San Dug
What a great team at Grand Seiko Boutique. Knowledgeable staff, knew details and know history of Seiko watches. Thanks for a great experience.
