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January 2024 by Clarissa Wilkins
This is my preferred Jaguar dealership. They go above and beyond for their customers and I appreciate that.
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January 2024 by David Mahlowitz
A plus working with Mike at jag Boston. He’s a good guy, reliable and makes the experience smooth and easy.
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January 2024 by Sarah Wasson
A completely incompetent dealership. The lack of communication from the service department is truly remarkable. They had my car for over two months working on an issue they can never fix. During this time I received zero updates from the service advisor unless I reached out to her, I left several voicemails to both her and the service manager and never received a single call back. I was never told what the issue was that kept my car for two months, only that the check engine light would not turn off. When I finally got my car back I was disgusted to see the interior was filled with trash from Dunkin’ Donuts and personal items/clothing from someone I’m assumed works there. Not only that but the car was driven over 730 miles which makes me think it was used for personal reasons. I am happily selling my car so I never have to deal with these people again.
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December 2023 by Marisol Rosario
Top notch customer service from Mariel! Truly a great experience. She is knowledgeable and kept me informed every step of the way. Thank you!Service: Auto maintenance
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December 2023 by Gianni Grimaldi
Everyone at the dealership was very nice and professional. Michael Wilson was extremely helpful and took care of everything I needed very quickly!
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December 2023 by HanZhen Qin (RyanLilX_x)
Pretty good, the service department has the best communication with the customer. Like the person called Michael!
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December 2023 by Eileen Hayes
Michael Wilson is such a pro, best service and kept me in constant communication with my car service. Thank you Mike for such a great experience!
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December 2023 by Bob Peixinho
Mariel is always super nice and accommodating. 5 Stars isn’t enough, should be 10 Stars
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December 2023 by Amanda Crowley
Mike was great to work with- he kept me posted and my car was ready before the expected time.Service: General repairs & maintenance
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December 2023 by Nino S
Was so happy to have Michael as my service advisor, I’m new to the Land Rover brand and he was meticulous getting my preowned Range Rover all the service needed, HIGHLY RECOMMEND!
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December 2023 by Christine Nordstrom
Great service team! Mike T is fantastic and very responsive! His team went above and beyond to fix my car before the warranty and inspection sticker expired! I am very grateful!
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December 2023 by Chris Simmons
I have been a customer for 3 years.The people at Boston Jaguar are always friendly and helpful.It is easy to schedule service appointments.Most recently I had the pleasure of dealing with Elmin and Mike in the service group. What a great experience.Strong call out for Boston Jag (and Land Rover).
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November 2023 by Clinton Beige
This dealership has professional technicians, customer service representatives and by far the cleanest, comfiest and the most well stocked customer service lounge area in the Boston metropolitan area!Oh, and the customer service department is “top notch” and verified friendly thanks to Mariel and her colleagues. I have had my rear brakes replaced here and my wife bought a Land Rover Sport from this dealer.I came in for a simple state inspection sticker and left with my vehicle washed, vacuumed and satisfied from all the yummy food and coffee they provided!! Prices are fair and they take care of everything for you!!!Services: General repairs & maintenance
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November 2023 by John Schatzel
Every time I get my car serviced at this location I’m always impressed by their customer service and technician quality. Driving home feels like the car is back to day 1.Services: Air & cabin filter replacement
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November 2023 by Andrew Keary
Mariel is a true asset. Such tremendous service! Knowledgeable, kind, and extremely professional. 5 stars! Would highly recommend.Services: Auto battery replacement
