About Hertz Car Rental - Dorchester - Freeport HLE
Hertz Car Rental - Dorchester - Freeport HLE offers a wide variety of rental vehicles, including luxury and sports cars, SUVs, electric vehicles (EVs), vans, and trucks. While the location had a poor reputation in the past, the new staff are now described as amazing, very helpful, and having a better vibe. One customer was initially disappointed when their same-day reservation did not have a car available, but the manager was very understanding and quickly provided a cleaned and ready-to-go vehicle. Another customer praised the great service, kind and patient staff, and the ease with which their questions were answered. They were able to rent a KIA Niro EV from the manager's special selection. Customers have also described the service as awesome, with the staff being super nice and helpful in getting them into the perfect vehicle for their needs, including an electric car. However, one customer who rented an EV faced challenges finding suitable charging stations during their multi-state trip, and was able to swap the rental for a gas car at no extra cost, which was a relief. Overall, Hertz Car Rental - Dorchester - Freeport HLE is praised for its helpful and friendly staff, as well as the variety of vehicles available, including electric options, though the availability of charging infrastructure may be a consideration for some customers.
Excellent customer service experience. Highly recommended!
August 2025
The Manager and associates are very accommodating to your situation! Will be using this location going forward
May 2024
Great service, very kind and patient when I was having problems with my credit card. Relatively speedy service. The 2 workers answered all my questions with ease. We got a KIA Niro EV from the manager's special selection.
