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March 2024 by Shawn Hawkins
On Saturday I went to Home Depot store in West Roxbury I was trying to get one of my Honda car key fob open so I could change the piece. Jean Marry offered me great customer service and was willing to assist with the issue I had. His sales professionalism was awesome and very patient. This is the reason I gave him a 5 Star review.
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February 2024 by Manuel Díaz
I invite you to visit it is a very large parking placeThe attention is super goodThere is everything for your project....
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February 2024 by Bob Dj
Horrible customer service
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February 2024 by Jon Doe
One of the more busier stores, product is sparse as well as employees aren't as informed about product also product location in the storeThis is a busy chain store, however one would expect the minimum of the employees. Not so much at this location.That said, it IS still a Home DepotKeep your expectations Low here
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February 2024 by James “Destination Delights” Cheatham
Can't go Wrong with the Depot
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February 2024 by Chris Karl
Your average Home Depot. In spring and throughout summer, I like the plant offerings outside.
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February 2024 by Robert Beaulieu
Quincy Centre St is my main go to for everything!! And, Richard is my go to cashier! He’s kind, knowledgeable and patient, Thank you Richard and Home Depot, without your company, guys like me would have a much harder job!!???
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February 2024 by Maria R
To take prednisone best place to go for a lot of things cleaning repairs Furniture everything love them they're the best Home Depot
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January 2024 by David Wean
Despite the politics of the company, it's reasonably convenient and has many things that my local hardware store doesn't have. They need a bike rack, however.
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January 2024 by Jinji Pang
I was in store today and tried to order a delivery of a shelf. The assistant seems know nothing about the delivery process and it cost us 20 minutes waiting her to confirm again and again with the customer service team. The shelf was $159 and they charged $79 for delivery. It seems there are cheaper delivery options but the lady just wanted to let us pay $79.
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December 2023 by Vivian Paradise
I love going to this store. The staff are always available, warm, and happy to assist you around the store. Prices are good compared to others. Goods/products are available at Home Depot(west. Roxbury). Parking is available, too.
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December 2023 by John Gomes
I just don’t understand why does Home Depot, have curve side pick, but they don’t bring your merchandise out to the car, when customer arrives at pick up spot. I have ordered for curve side pick up at the 3 different store; Brockton, west Roxbury and South Bay…. Even I do follow the instructions on app.
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December 2023 by Classser ..
Ines is so unprofessional. She needs customer service training. While I understand this is a busy season, you have to respect customers. I paid my money for curbside pick up and waited over 45 mins for my item to come out and the store was not overly busy. When I called to ask the status I got Ines on the phone and she blamed me for the delay saying I did not check in when I clearly did. Now I see why they have 1.9 I will never shop at the West Roxbury store again.
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November 2023 by Daby Cadeau
That Home Depot in West Roxbury is the worst. If I can give a zero star I will. One of their employees hit my car with a lift truck while it was park. Stephanie Guzman who’s the adjuster never called me. And Gerry who was the manager on site told me in person he will send me the video. Thank God I had a dash cam who was recording everything. I had to go through my insurance for the process. People over there are terrible and I don’t know why they didn’t shut that place up. Stephanie who’s the terrible person told me she can’t get me a rental because I went to my insurance when she never call or email regarding the accident of their own people. Wanted me to go over them when my car is a total loss. I don’t know why I didn’t sue them. Still can honestly, because I have everything recorded on my dash cam. I was waiting for an answer and never got it. Terrible people and people over there are cruel and do not care about customers at all and people.
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November 2023 by Sandy D
I had an outstanding buying experience at Home Depot on August 12, 2023, and it was all thanks to the exceptional service provided by Woodelyne. From the moment I walked into the store, Woodelyne’s professionalism and knowledge were evident. She went above and beyond to assist my husband & I, answering all our questions and guiding us through the store to find the appliance's we needed.Woodelyne’s enthusiasm and dedication to helping customers is truly phenomenal. She made the entire shopping process enjoyable and stress-free. Thanks to her expertise, we were able to make informed decisions, and we left Home Depot with a new refrigerator, new stove, washer & dryer feeling confident in our choices.I cannot speak highly enough of Woodelyne’s exceptional customer service. Home Depot is fortunate to have such a dedicated and knowledgeable sales representative on their team. I will definitely return to Home Depot for my future home improvement needs, knowing that I can rely on Woodelyne for excellent assistance.Thank you, Woodelyne, for making my shopping experience at Home Depot a truly memorable and satisfying one. Since we moved to Dedham about two months ago, we have been going only to this Home Depot. I highly recommend this store and Woodelyne’s outstanding service to anyone in search of quality appliance's and top-notch assistance for their home improvement projects!
