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March 2024 by Vanessa S
I’ve been trying to call for days voicemails left and all. No call back as of yet almost a week later. Once they file the taxes and get their money they stop answering your call. My questions could have been answered by phone. Instead I show up to the place now and they are closed. It is 4:26pm they close at 7pm. Service so horrible it’s a joke at this point.
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February 2024 by Tom Cunningham
Excellent service and expertise
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June 2023 by Matthew R.
We went here it's the worst , a man named Mohammed was verbally abusive to my senior citizen father & failed to file electronically state taxes for him. H&R Block should be ashamed of themselves & fully investigated by the state. It's disgusting, disturbing and extremely unprofessional and in my opinion illegally being operated. We didn't sign up for verbal hostile abuse nor to find out from the state that H&R Block didn't send in the taxes electronically as they promised. STAY AWAY & BOYCOTT H&R BLOCK. A public apology should be given as I'm sure we aren't the first to deal with this kind of behavior.
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May 2023 by Cherrelle Roberts
I walked here and it doesn't list online weather it's open or not. It's Friday at 9:40 why would they be closed and on there door the hours of operation are not listed. The nieghboring business owner says they open at 10:00 that crazy that it's not listed
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April 2023 by Jennifer E.
S**t Show...don't go! This place booked me online then canceled; I rebooked in person, and they canceled that day. 3 ppl were sipping sodas in a cublcle laughing it up, while i stood there waiting, unacknowledged for 25 minutes, until i approached them. That guy Muhammed never stops talking on & on. Full of lies. The place is useless junk. Don't waste your time.
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March 2023 by Ryan Morris
I worked with a rep here who suggested that I wave certain penalties and fees last year (2021) related to health insurance. After doing so, I was penalized and asked to pay almost $2k to the MA dept of revenue. I have reached out multiple times to this branch and they said that rep would call me back by EOD. never happened. I reached out 3 times without any assistance. My "professional" led me in the wrong direction and didnt have the decency to call me back and resolve the issue. Wont be using HR block again, especially at this location in southie
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March 2023 by William E.
this place is the worst......made an appointment 4 weeks ago...then front desk called me one day before my appointment saying my appointment was cancelled and the orginial person that i was recommended to was not able to do my taxes .never going back there its a joke
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December 2022 by shay goncalves
Not as good they used to be bring back honest friendly staff
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May 2022 by Nancy Graham
I had a great experience today at H&R Block. Stevenson Dorce was my tax preparer,he was awesome. Very professional,explained everything,such a friendly guy who really enjoys his profession.. I thought the fee was quite reasonable. IMO he is an asset to the company. I’ll be back next year.
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April 2022 by Khaleesi
The employee, Stevenson, knew their stuff and was personable
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March 2022 by Lauren Frost
Easy and friendly tax prep. Monique was great!
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June 2021 by Manuel González
The cost of my return was not what I expected. I was never given an accurate cost estimate until after I had completed the Tax Return. It was extremely expensive and I will submit my Tax Return on Turbo Tax next year. I also did not like that I had to write multiple messages to get a phone/video consult. I received 2 calls but never felt like I went through my Tax Return to really understand it. I never got any questions so everything fell on me to tell HR block about my potential deductions (e.g., my wife's a teacher and took a lot of classes last year).
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April 2021 by 70s Libragrl
Pat Kennedy is amazing and efficient. I've been going to her for a decade plus!!
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April 2021 by Brian McCarthy
Virginia is the best.
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April 2021 by bob lafferty
bridgetisverygood
