H&R Block offers professional tax services with knowledgeable tax experts who can handle various tax needs and help maximize refunds. Customers can choose to set up appointments at local offices or work remotely using the Digital Drop-Off service, which allows document uploads via email. The staff prioritizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. Many clients appreciate the friendly and caring service, noting that their tax professionals are thorough and provide clear explanations of the process. Some customers mention that their first experience was positive, with staff members like Irene delivering excellent customer service and even offering discounts for new clients. Others value the human interaction, especially after years of using online tax services. Overall, H&R Block combines professional expertise with a focus on customer comfort and safety, making it a reliable choice for tax preparation.
First time going to a person after years at jackson hewitt. Aridia was excellent. She has a very professional demeanor. Very friendly, caring, and concise. Especially as a spanish native, Aridia speaks both English and Spanish, which is a big asset within a company; one that is rare to come across. Kudos to H&R Block!
May 2022
Irene was excellent. She was friendly, caring, thorough, and very knowledgeable. If I am still living in East Boston next year, I will definitely call her to for an appointment to do my taxes.
May 2022
Always great service any very knowledgeable and professional advice..
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
