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March 2024 by Noah B.
Took my Jeep in for an oil change this morning. Edgar, the Assistant Manager was efficient and extremely helpful. Got me in and out! Will be going back for future service of my vehicle.
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March 2024 by Rich P
Overall - good experience. The above and beyond would be if they had water, coffee or snacks in the waiting room! Otherwise, the crew was kind, and Anitra at checkout was super pleasant and warm, and appreciated her service.
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February 2024 by Rico Banxx
The workers at jiffy lube were respectful and helpful
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February 2024 by Stephen Lansing
Dealing with mechanics, oil stops, and all things auto can be an absolutely awful experience. Often, many people feel taken advantage of or even jipped by the auto industry. “Oh there’s a unicorn poking holes in my flux capacitor? Great, here’s a blank check.” This is not the case at the Jiffy Lube in Dorchester. They are fast, knowledgeable, honest, and most importantly - kind. Shout out to Mike and Devonte for the great service, answering my questions, and even teaching me a thing or two about servicing cars.
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February 2024 by John Finnerty
Always get taken care of here. Been coming here for years. Mike and the rest of the staff always do an excellent job
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February 2024 by Josefina Luna
It was a suprime ,for me, excellent costumer interaction, very satisfyingIt was my first time using your service
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February 2024 by Wilkinson Osias
The team was very helpful and professional this will be my new oil change location great service!
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February 2024 by Matt
Randel and his team were awesome. He met me in the parking lot before I could even pull my car up to the garage, was on top of everything, explained everything his team was going to do, and had me in and out of there in less than 25 minutes. They were all very professional, and the shop was spotless. I have always gone to this location for my oil changes, but they have really stepped their game up recently. A team that you can trust to do a great job.
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February 2024 by John Haastrup
This is the poorest company for oil change in America. Poor customer service, lack of communication, and the manager (Mark) is very rude. I took my car there and they charged me for services I did not request. They did not tell me upfront what the cost of the oil change was, and they ended up performing unsolicited services that I had to pay for. In addition, they are so unprofessional! The oil change was not properly done, and they did not perform any additional checks like they claimed on their website. Stay away from them. You'll get better services elsewhere. I will not recommend Jiffy lube to anyone, not even a dog!
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February 2024 by Noel Daniel
Very professional staff. Randell, Hassan, and Edgar were really helpful and educated on their service and products.
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February 2024 by Danielle Oaks
First time at a Jiffy Lube and it exceeded all my expectations. Got the full preventive maintenance and oil change. Mike was super knowledgeable and transparent about what he found. Afterwards, I went out and bought some filters I needed, came back, and they replaced them even before I had a chance to drive into the bay. So friendly and helpful. Truly stellar — and I did not expect that in an oil change! I’ll be coming here next oil change for sure.
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February 2024 by Iyata Tavares
Best place to get your oil changed! Very friendly employees n the price is good
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February 2024 by Madison miller
sooo suprised today!!! i was giving this place one last chance. everytime i’ve came here i’ve had a bad experience. today tho was great!! guys were so polite,Davonte helped me and Edgar as well they are amazing! and the rest of the guys seemed in good spirits and did great job on my car!! thanks guys i’ll be back
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February 2024 by Carolann Eldredge
usually when I come it's a disaster! But today was amazing and the crew was great! Edgar explained everything to me and the tall black guy with long Dreads took my payment and was really polite and funny! Definitely a pleasant surprise today!!
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February 2024 by Rosa A Sanchez
Went in and got serviced rite away, was done fast!!