-
May 2024 by Gianna Robinson
Clare was great she helped me so much. I felt very comfortable there unlike the other stores that judge you right off the bat. Will definitely be going back.
-
June 2023 by Greta Belsole
If you’re looking for a new designer piece try Jimmy choo at Copley! Their team is so incredibly helpful! I had to exchange a summer wedge for a bigger size and they were so kind and efficient! Thanks Jimmy Choo, I’ll be back soon!
-
January 2023 by Kimberly S
Service is amazing whenever I go! Incredibly friendly, knowledgeable, and helpful. I usually walk out with something, but these SAs have never been pushy with other customers who walk out with nothing or just want to look or try on. I wish they had more of a men’s shoe section though.
-
October 2022 by Kaylee Johnson
I absolutely loved the staff here, they were instantly welcoming and wanting to help with whatever we needed. I didn’t catch the name of the woman who was helping me but she was great and made it an amazing experience.
-
May 2022 by Nan
Bad service ever! The male sales with glasses provided terrible service… ignore the questions and eye contact… love the shoes, but can not take them by this kind of bad service.
-
March 2022 by Carla Cornejo
Clare was wonderful! I had been eyeing some shoes online and they didn't have my size in store so she got them for me within a week and was communicative about scheduling a time for me to come try them. Was very pleased with her service.
-
March 2022 by Ceren Zeytinoglu
Jimmy Choo in Copley Place is probably the best place you can go for bridal shoe shopping. Clare was extraordinarily helpful and kind. Always ask for her if you appreciate a special treatment when getting ready for your special day.
-
November 2021 by Jennifer Hubner
Beautiful store. Impeccably organized and decorated and pristine. A lot of options available for shoes and purses. Staff is helpful and friendly.
-
November 2021 by Deena Alshwairikh
Friendly staff! Found what I was looking for.
-
October 2021 by Crab Cakes
Barely any men’s selections available at this location mostly cater to women. The gentleman that was there actually greeted AND asked me for assistance so the service was good. He even attempted to help me locate an item I had eying on their website. I didn’t hold him up to that and decided to keep looking elsewhere.
-
June 2021 by Emile Y.
Clare is so helpful! I wanted to order some shoes and have them shipped to me in NY and she was so responsive and cheerful. She quickly took care of me and even shipped the shoes the same day so that I could receive them next day. HIGHLY RECOMMEND! I will be sure to stop by this store next time I'm in Boston :)
-
December 2019 by Yvonne Payne
Awesome service, beautiful shoes, Mr. LOC is great
-
December 2019 by Jim Yourcella
Pretty sad to be followed and watched after being asked if I needed help twice by the same salesperson.... Really.???
-
July 2019 by Stephanie Q.
Sometimes I wonder if I would get worst treatment at these stores if you look poor. Well, I did an interesting experiment. I came in with a large backpack, sneakers and jeans. There were some nicely dressed people in the store trying on shoes who were clearly very wealthy. Meanwhile I looked like a bum. The saleslady was really nice though. After a few minutes, she came over and offered to help me find my size. I told her what I was looking for and she helped me find the right shoes. She even brought out her ipad so that I could browse the entire catalogue. I found some shoes that I liked in the catalog that they did not have in my size in store, so she would bring out a different size to show me the color, but bring out another color in the right size, so that I could at least try on for size. I even Skyped with my mom in the store to get her opinion and the saleslady was so patient with me. We decided on a pair of shoes that was not available in store, so she ordered them for me. I am highly impressed with the customer service here. Whether you dress up nicely or dress poorly like me, you will still receive the same customer service.
-
November 2018 by Юрий Белкин
Nice stuff, was really patient I’ve visited place with my kids...))
