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February 2024 by Mrs KillaWatts (MrsGhosted)
I’m a regular and they truly go above and beyond in customer service
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November 2023 by Bonnie D
Good customer service.
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July 2023 by Alyx Rios
very clean, lots of options, and very friendly staff
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February 2023 by Andrew Whelihan
Great selection, prices are fairly over the market price so that's a let down. For the past few months each vape I bought here died only 2 hours later after purchase with barely any use of it on my end. They also don't tell you each sale is finale. Avoid this place.
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January 2023 by David
Overpriced and not a varied selection of vape juices
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November 2022 by D
It’s ok but whenever I go to buy something the employee/owner kinda make fun of me. Makes not want to go back.
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October 2022 by Denisse O
Front desk lady was straight forward and helpful.
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March 2022 by Brian DiMascio
Pretty annoying to find out I could’ve gotten 3 of these for the price they charged. I asked my wife to pick up a vape for me and she brought home a smok novo 3. She paid $54.99. Look online first, u can get this vape for 18.95 almost 1/3 the price and I can’t even find a website that charges higher than $22.49. Oh well. For a product that can’t be returned I guess we should have researched before buying but she didn’t know
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August 2021 by Jess S.
If I could give this place zero stars I would. Absolute garbage. Not the products but the staff. This place doesn't even deserve a profit. One of the cashiers is notorious for making off handed completely inappropriate comments about women's appearances. It's one thing to make a woman uncomfortable but it's another to completely insult them. How disgusting. The staff is so unprofessional it's not worth your money for convenience. Drive els ware, this place doesn't deserve another penny until they find a new staff.
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August 2021 by Scott H.
Went in here looking for a new battery as I was having a "low ohm's" reading (found out new coils were sub ohm), the woman was nice and tried to be helpful.Issue was the unit she suggested does NOT come with one, you have to buy it separately and they had none in stock! REALLY?!?!?Ended up buying a kit, (SMOK $50), battery and 2 disposable tanks. Can't try them until you have juice in them.Got home, filled them and one works, one reads low ohm's.Went back a couple days later and was told by the guy "sometimes you get a bad one".I asked if he would replace the defective one? He said he wouldn't but would sell me a 3 pack of replacement cartridges for $22 but since I paid cash, he'd give it to me for $20.At the price I paid for the kit, not what I would call customer service.
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July 2021 by Mazey AndB
Hands down the best smoke shop around West Roxbury/Dedham. Efrain is extremely knowledgeable and takes a personal interest in helping everyone who comes into the store. The owner (older gentleman) is also extremely knowledgeable and is very helpful.
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June 2021 by Alexa Castaldi
Great service and knowledge of their products, I go there all the time. Love the staff too❤️?
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May 2021 by Jay Coxtable
Good selection and reasonable prices. Tons of parking.
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March 2021 by Kelly M.
Efraim was super helpful, friendly, and knowledgeable! Would definitely recommend coming here if you need help and in-depth knowledge about products
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March 2021 by Caterina Diaz
They always have what you’re looking for!
