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February 2024 by lydia madden
Have been dealing with this company for over 18 months . They are excellent. Fantastic staff, prompt service is there is ever an issue. Rashad does the line cleaning and does a thorough job. Highly recommended.
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June 2023 by Manager E.
We have been with Lenox-Martell for a year now and they are great. I love the email reminders for upcoming deliveries and the ease of using their website. The delivery drivers are so helpful and friendly. I would highly recommend Lenox-Martell to anyone. Meg Raser, Manager, eSpace Office Centers
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July 2022 by Gio V
Very helpful crew stuffs but the the route and place itself is not very friendly for an amateur truck driver.... Your day can turn very frustrating if you don't manage to make here before the sun is up . There is absolutely no parking .... The place is not ♿ friendly
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May 2022 by Jay Wilson
Very lousy service always waiting on parts to fix the problem very quick to bill us but very lousy in getting the job done
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March 2022 by paulie kaz
Had a mix up with a order I talked to Mike and the whole situation was fixed. I'm so happy that we used them over coke at Peppers Pub ?️ and will be using them on our next venture...OK HERE IS WHERE REVIEW WENT FROM 5 STARS TO WISH COULD BE NONE.... NO DELIVERY WAS EVER MADE STILL MONDAY AND WAITING AND EVERYTIME I TEXT I HEAR I DONT KNOW WHY WASN'T DELIVERED....THE WORST
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October 2020 by Scott Nogueira
21 year customer of this company, and they have been nothing but supportive of our restaurant operation.I recommend them highly for equipment purchase and lease and service, also beer and soda gas, and microbrew soda products. It’s always a pleasure to work with these folks and their skilled people!
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July 2020 by Dalia V.
I couldn't even get to schedule a service call. I left a voice mail the day before, and nobody called me. I called again and the lady at the phone said I need to go first through the process of becoming a new account. She transferred me to someone she knew it's out of the office, and from there I couldn't get anywhere. I called the same lady again and said she couldn't help. I just hung up.
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January 2020 by Micayla McRanor
This place is incredibly loud and inconsiderate (especially in the morning) of the residents that live in the area. They start as early as 6am and the workers yell, shout, and make no attempt to minimize noise when loading or unloading trucks.
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December 2019 by Danny Blue
Absolutely horrible service will give you the run around for weeks misdiagnosing problems,terrible customer service ,service Managment does not know what they are doing .if you want inexperienced technicians working on your equipment then go for it but I would recommend HUB over Lenox any day of the week
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July 2019 by Tim Cyr
Great crew...top notch outfit.
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July 2019 by Fred A.
I am not sure about their actual service, as it gets good ratings, but forget about up front customer service. I called and the first thing they asked for was my credit card number on a registration form. Okay, I get that. we have not called for service for a few years. Then, I never heard from them. After a week, when I called for my freezer repair, was told it was in the line and that it should be a couple of weeks. Really? I call another company. They will be here tomorrow and even gave me a tip on what might work in the meantime.
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June 2019 by William J.
After doing business in Boston for over 30 years there is no one I rely on more than Lenox-Martel. They have handled everything from soda install and supplies, to all my refrigeration needs! They fix small motors keep track of warranties and maintain and service all my draft beer needs,(40 lines) they simply do it all! If your in the restaurant business or any business requiring their products and services, and your not using Lenox Martel, then you are just not taking care of your business the right way! bill Johnson The Wild Rover Boston Sissy K's
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April 2019 by Ian Grossman
I love this company! They really understand how to serve the service industry. They are friendly, punctual and thorough in their work. I have used them for everything from soda to refrigeration repairs, beer line cleaning to equipment leasing and they have always done a great job!
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April 2019 by Keithroy sheppard
Outstanding service
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April 2019 by Julio Ramirez
Awesome staff
