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August 2023 by Hummer H3T
A++ to Karen B for going above and beyond to find me a hot in demand Rolex and making the process simple and fun. Very knowledgeable. Thank you again Lux Bond and Green. Great service. Highly recommend them!!
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August 2022 by Mei Juan Wu
Karen helped with my purchase! She is very professional and knowledgeable. I had the best experience ever!
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July 2022 by Chris McGee
Caren helped me choose the perfect engagement ring which my fiancé absolutely loves. Open communication and accommodating scheduling helped this process to be easy and uncomplicated. I recommend lux Bond to anyone looking to purchase an engagement ring. Thank you!
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March 2022 by Mikail Moiseyev
By far the best experience! Karen helped me get my dream watch. Very professional, I couldn’t ask for more. Thank you for make it pleasant.
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March 2022 by Mark Frounjian
I was recommend to Karen Blum from Lux Bond and Green. I had a fantastic experience from her She made it happen what I was looking for.It went nice and easy and smooth no pressure I would recommend her to everyone who goes there.
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December 2021 by Bob Ouellette
I ordered a very hard to find gift for my wife for Christmas it came within two days and was beautifully gift wrapped I didn’t expect that thank you so much best wishes Bob
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October 2021 by SW
My most sincere gratitude for LBG’s support.My best friend for 40 years that I grew up with passed away in earlier this month after a year long battle with cancer. I had the great honor to prepare his urn as his family feel he will be happy in his final resting place prepared by his best friend. His wife already picked out the Urn and it was my mission to have it engraved with the special message. I never would have imagined it would be such a daunting task as the service and cremation only 12 days away and I have to courier it oversea. At first, I reached out to the urn manufacturer about engraving the urn but the manufacturer responded back they will only do a standard 3 lines engravings and will not accommodate any rush order. I then reached out to different engraving companies that can handle large format engravings but no one would take the job, while some simply would not take walk-in. When all hope seemed lost, I reached out to Karen to see if any jewelry engraver can help and if they can do a rush order to accommodate such short timeline. Karen started working on it immediately and arranged the logistics to shorten the transportation time by getting the urn directly to her and she meticulously checked every details. Karen personally oversaw each step and went out of her way to pickup and deliver the engraved urn to me. It was a huge relief for me and I can say my final goodbye to my best friend. It is my only proper way for his sent off as I could not fly oversea to attend his funeral.If it was not Karen, the engravings would not be done and delivered to my best friend’s family in such short timeframe and my best friend will be sealed in a plastic bag. I know that I have added a lot of stress and trouble for Karen, but she still went out of her way to help me to get it done. I am forever grateful for her help and all the support LBG provided.
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January 2021 by Tim Rafferty
When I moved to Boston a few years ago, I visited this store to have my watch repaired. Steve cheerfully greeted me as I walked in, examined it and led me back to Yen in the service area who kindly repaired my watch. In exchange for the repair, Steve politely asked for the opportunity to earn my business the next time I’m shopping for a new watch. Impressed by the service and my productive visit, I happily agreed.When that time came, I returned to visit Steve and he created a wonderful customer experience and helped me select the perfect watch! Since then, I’ve made several trips back as Steve has won all my jewelry/watch business. Even though Steve and I have now become personal friends, what I appreciate most about this store, it doesn’t matter which associate I work with, they all treat you with great respect and provide top tier service. Many thanks to Steve, Jack, Yen and the rest of the associates for making my visits so perfect!
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October 2020 by Andrew
Staff was extremely helpful and professional would recommend Lux Bond & Green to anyone!
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September 2020 by Chris Frazao
Highly recommend purchasing through Lux Bond & Green. Gil went above and beyond to make sure my transaction went as smooth as possible. Extremely easy to work with, the staff is professional & knowledgeable, excellent selection, following COVID protocols, etc. I will be buying from them again in the near future.
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September 2020 by Magivey G.
Excellent customer service. Brought in Rolex watch for repair. Back in less than a month. Looks like new.
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September 2020 by Michael G.
Excellent customer service. Brought in Rolex watch for repair. Back in less than a month. Looks like new.
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August 2020 by Rita Cristini
Staff is professional and friendly. Mark was very helpful and patient with my indecisiveness.
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August 2020 by Sayeh A.
I love to write reviews about your store/ or better said my favorite store.I believe during these hard times we have to thank your great associates like Mr. Alex jalali and many more. These are people with their experience. hard work and care make the store successful. So thank you.Sayeh
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July 2020 by greg costantino
Excellent customer service and attention to detail.
