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March 2024 by Kevin D.
Great section of designer and custom jewelry. The staff is very knowledgeable about precious stones. Highly recommended
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January 2024 by Vanessa V.
Loved the selection while picking out my wedding band and engagement ring. They are very customizable and very detail-oriented. One downside would be that every time I go in there, none of the employees (except the owner) seem to know what they're doing. One time, two employees spent over 5 minutes in front of the register trying to figure out how much I owed on a band I already paid for. A different associate didn't match the enthusiasm I had while designing my engagement ring. She seemed less than thrilled to be there which did put a damper on such a special moment. I didn't come back for the service, but I came back for the quality of the product.
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August 2023 by Matthew Kemble
It was a wonderful experience picking out and helping design our custom wedding ring. I'd definitely recommend stopping by if you're in the market for a ring
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August 2023 by Jess Taylor
I love, love, love M. Flynn! I worked with Nicole to re-set my engagement ring and the process was great from start to finish. Even better, my ring is PERFECT! She listened to what I was looking for, asked all the right questions to make sure we both had the same vision, showed me some ideas to zero in on my style, then had a CAD drawn up of their proposed design so that I could see what my lovely new ring would look like. I approved the CAD and then not too long after I had my stunning new ring. It's been 3 months and I still gaze lovingly at it like I just got it. I love having this store in my neighborhood and will never buy jewelry anywhere else. This store is an absolute gem ?
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April 2023 by Brandon Gallagher
First of all, Sarah Servino is A+ when it comes to customer service! I was incredibly nervous, and she was so patient with me. Helped break down all my options, explain the difference on cut/clarity/color. I had no clue! She proceeded to casually touch base, and keep me updated as needed through out the process. Then the most important part of course, based off Sarah’s guidance and expertise, the ring was beautiful and exactly what my fiancé was looking for! I would recommend m. Flynn to all of my friends and family!!
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April 2023 by sara g.
My fiancé and I have been to M.Flynn 2 or 3 times in the last few months for engagement and wedding ring appointments. Each time we have worked with Nicole and have been so impressed. She listens to our ideas and then makes thoughtful suggestions. We both appreciate the fact that Nicole doesn’t try to sell you the most expensive piece, but rather what fits your personality and lifestyle. We will be continue to use M.Flynn for all our jewelry needs. Also, the selection is beyond stunning !!!
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January 2023 by Trisha M.
DOESNT ACCEPT RETURNS. Today's February 1st, on January 3rd my husband purchased me a bracelet from M Flynn on Waltham street in Boston. It's hard to get around in Boston. Sometimes it takes a little longer to get things returned. Unfortunately M Flynn will only take exchanges for 7 days. There are NO RETURNS. Now I'm stuck with a $400. Braclet that I dont want. This is not the type of jeweler I want to do business with ever.
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January 2023 by Eric S.
Nicole was great and super helpful in helping me find the perfect engagement ring! Will be back for the wedding band!
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October 2022 by Alec Schlotfeldt
Megan, I have not met you but all I can say is your store and its staff are simply, sublime. Jennifer is as diligent as it gets. She helped my best friend and I get our fused "permanent" bracelets together. The 14K white gold is a true beauty. You have chosen a quaint neighborhood and location for your jewelry business. Thank you :)
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October 2022 by Dan Schrage
This was probably the 6th jewelry store I tried while searching for my fiancé’s engagement ring, and the only one where I didn’t walk out with a back full of sweat. They were veryhelpful, non-condescending, and just good people. Sarah and Jen came through on a tight deadline and never made it feel greasy.If the whole process makes you feel like you’re in over your head - come here.
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September 2022 by Lisa Grant
Sarah was great to work with when resetting and redesigning my engagement ring. She was patient, receptive to my vision, and quite helpful. Their work is high quality. I absolutely love my ring. I will happily continue to shop at M Flynn and definitely return for future redesigns, as well as new jewelry projects.
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April 2022 by Aleah Fine
I had my fiancée‘s engagement ring made by these two fabulous sisters. They are very accommodating and welcoming to all ideas and goals. I will absolutely be back for more jewelry In the future!
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November 2021 by Rachel E.
My boyfriend and I had the most bizarre experience here. He dropped off a necklace to be made into bracelets for us and was quoted a certain price. He paid upfront and all is good. 3 1/2 weeks later he gets a TEXT that it's actually going to be an additional $500 for the clasp/labor etc. When he obviously questions the drastic increase in price from what we were quoted, the person texting (insane we don't even know who it is from the shop) essentially says Nevermind you can just come get your original piece. Bizarre! When he went to pick it up today, the clasp of the necklace broke in the woman's hand and she poorly tried to cover it up and brought it back to be repaired while were standing right there. When he said not sure I can accept this considering it just broke in your hand, she said I'll just refund you and took $30 out of her wallet and handed him cash. Bizarre again. Walking away with a full refund, but two now semi broken pieces and a months waste of time.
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June 2021 by Will Carlson
I used M Flynn to purchase an engagement ring. Not only do they have an exceptional selection, but I was impressed with the communication and client service throughout the process! I would highly recommend this place.
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May 2021 by Yda Zamora
My fiancé and I loved designing our engagement ring with Moria Flynn. We had a general idea of what we wanted and Moria not only helped us zero in on our vision but she also brought it to life. I didn't see the finished piece until my fiancé proposed and the ring turned out better than anything I had imagined. I can't recommend M. Flynn highly enough!
