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November 2025 by Kyle Krupp
Fixed my HDMI port on my Xbox for a reasonable market price. Initially estimated it would be done within the day but had to come back the next day to pick it up. Overall satisfied with the simplicity and fairness of the process though
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October 2025 by José Medrano
Upon arriving at the location, I was greeted with kindness. They immediately checked the cell phone and, after several basic questions regarding the damage to the phone, they began to repair it. The process took like 1 hour and was fast and effective. The cell phone looks brand new again.
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October 2025 by Garrett Hunt
Great experience. Dropped my phone at North Station and the screen went dark. I thought for sure I would need a new phone or at least a new screen. CPR had my phone back up and running in a matter of hours. No new screen needed!!
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October 2025 by Yves Champollion
Quick and good
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October 2025 by subrina williams
The technician at the front counter, Ry, they were sooo great to me!! And the technician in the back who fixed my phone, Kadir, he was the bessst!! They were both very kind and attentive, and treated me with compassion. They valued, honored, and cherished me as a customer! Thank you guys!
10/8
I came in again today Ry was soo helpful and courteous. So much patience and politeness. In this day and age I hope to have more employees that carry Ry's character and demeanor in such manner.
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October 2025 by Helen Prueitt
I went in to get the back glass of my phone repaired. They are super nice people and the service was great. However, there were a lot of issues with communication. I dropped my phone off at 12pm, and they told me to come back to pick it up at 2pm. When I came back at 2pm, I was told the technician needed more time, and to come back right before closing at 7pm, which is fine! Not a big deal. When I showed up right before closing though, I was told it was actually sent to the location on Newbury St, and that I could not get my phone back the same day unless I could run to Newbury St in 30 min before they close to pick it up. They told me they would have my phone back by 11am the next morning, so I decided to wait. I called at 10am when they open and was told that actually, they wouldn't have my phone until 1pm. So I just went to Newbury St to pick it up instead. They gave me a free screen protector and my phone looks amazing, but it was a bit of a goose chase. They're super nice but maybe some more communication would have helped!
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September 2025 by Damani Barboza
Outstanding customer service and fixed my phone which would not charge or turn on. I went to 3 different places and CPR Repair solved the problem in 1 hour. THANK YOU GUYS SO MUCH!
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September 2025 by Andrew Brown
So kind and helpful
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September 2025 by Riri chua
You are such a huge scam!
I asked your staff clearly on the very first day I went there if they could check my phone to see what was wrong, and they didn’t charge me anything—only said I’d have to pay for the charging port because that’s what they found was broken.
You made me pay a $50 down payment for the charging port, but the part that arrived was defective.
I’ve already gone back and forth to your store three times to get the phone repaired. First, the charging outlet you received was defective, and now you’re saying the motherboard is the problem.
I’m asking for a refund of my down payment, but you refuse to give it back because you claim it’s already paid for the diagnostics? How scammy is that? You didn’t even fix my phone, and yet you won’t return my money? You have some nerve charging such an expensive diagnostic fee that your first agent never even disclosed to me.
And you don’t even bother to bring back my phone case
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September 2025 by Alejandro Baez
The best
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September 2025 by John Cabral
I needed a battery replaced on an old device and was happy to find a nearby place I could walk-in to have it done rather than waste time and money on shipping. It works like new now, and I couldn't be happier.
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September 2025 by Jessica G.
I had my iPhone 14 Plus phone screen replaced while I was on a business trip in the city on June 4th, 2025. Initially, the repair took quite a long time as the shop’s replacement parts were also faulty and additional parts had to be brought from another store. The repair took about 2 hours.
Unfortunately, the work done by CPR lasted only 3 months. I had to pay another few hundred dollars to have their faulty screen part replaced on Sept. 2nd by another repair service. This service informed me that certain sensors and the waterproof seal had not been properly reconnected during the repair that CPR completed.
Not only did CPR take an exorbitant amount of time and money to repair my phone, they also cut corners and used shoddy equipment resulting in more money out of pocket for me to once again repair the poor work completed. Would not recommend.
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September 2025 by Daubs Cobbler shop
Popped into CPR ON Washington Street while exploring Boston. Was able to get iPhone batteries (mine and my wife’s) replaced within 2 hours.
We were taken care of by a young person named Ry and could not have been more pleased with the experience.
Bravo Zulu Ry!!!
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August 2025 by Katherine Garcia-Menocal
Great place, great customer service … despite being short staffed, we were welcomed with a smile … front person attending today is a great asset to the company, very patient with everyone who walked in today, took care of everyone with individual attention … thank you! …our last name Jaeger , we were there today during hectic late afternoon hours
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August 2025 by JP -
Took my appointment early and fixed it in no time
