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April 2023 by Art B.
I was in E. Boston overnight, didn't know my way around and my host had recommended it, so I walked the two blocks to Neptune Convenience. For starters, the place is a dirty, dumpy, overpriced hole in the wall with little selection. I didn't find even close to what I would have found at a supermarket but purchased some items nevertheless. After having ignored me when I tried to ask a question, the employee exclaimed at the register, "If it could, the whole neighborhood would, F**K YOU!" I don't care what her excuse or reasoning was, her outburst was vile and disgusting. I told the cashier I would never return.
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February 2022 by Jayna Arsenault
They are over charging for food, they claim food stamps won't cover foods milk n bread n charge me cash, the owner's son wouldn't let me husband leave the store by holding onto the food stamp card so he held him against his will and then the comments about not liking your kind which is Italian he don't like. Regardless nobody should get treated that way. If you want to see the video hit me up on Facebook and I'll show you were it is on my husband's Facebook a live video of the whole interaction. I couldn't give no stars or I would've. I want to tell department of transitional assistance about price gouging, charging my food stamps twice they day, the isle of expired snacks that have been removed, and refusing to take snap for certain foods they decide. Just record in the store n it's a public store n they recording you then you can record them so protect yourself. God bless XoJaynaoX
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October 2021 by Roman C.
Terrible customer service, the guy working there at nights is so rude. He started screaming at me insulting my mother just because I asked about the price for case of Smirnoff. He Treats people like s**** the owner should Check on these people before they do something worse. Next time I'll call the police.
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June 2021 by Senia Cruz
(May 26 2021)I've lived in East Boston for 9 years long. I go to this store very often. I like they improved their products stock but... the last few weeks I went there, around 6 am, the attendant is very rude. I mean, a little bit of customer service from him to the customers would not hurt him. At least, he should respond when you say "good morning" or "thank you"....
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June 2021 by Tamira Beth Stephens
It's a liquor store. They have liquor. What else is there to say?
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March 2021 by Olivia Belshaw
Last night 3/13/21 at about 12:45am my friends and I got into a scary situation with a fake Uber driver. We were able to get out of the car and ran into Neptune Convenience store as we were in shock/panicking. The two men working locked the doors behind us and made us feel safe and comfortable in order to call the police. I couldn’t have asked for a better ending to a scary situation. Even though they did not totally understand what was going on or what had happened they acted quickly and that’s all I could have asked for. I don’t know much more about the convenience store but I am so thankful for the two men working last night!!
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November 2020 by Peace Wood
Dirty place
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November 2020 by Spike Deli
Poor services
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May 2020 by Lily M.
Rude cashier. She gave me a $10 bill that has tape on it. Price gouging during pandemic.
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October 2019 by Sean Smirnov
I prefer local business to chains like Kappy's but this one has a long way to go in terms of prices and convenience.
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August 2019 by jimbo leary
Convenient
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January 2019 by james n
Charged me 18.99 twice and refused to give me my refund after I showed them the charges on my card I'm never shopping here again and no one who works here knows the bosses number smh.
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October 2018 by Kyle Moland
I drove an hour to get liquor as its listed as a 24 hour liqour store but its NOT. Regular convenience store like 711 minus the food and customer service
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September 2018 by Jayna Marie Arsenault
I love Neptune's the employees are awesome, helpful, funny, & nice, there's a big variety of items to buy, it's clean, prices aren't that high for a convenient store, they're open 24 hours, & they're next to a liquor store.
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August 2018 by Alyssa Holmes
This is a very small store packed with a decent variety of alcohol choices. Open very late. Friendly enough service. Convenient location. Great stop in a pinch.
