New England Baptist Hospital is consistently ranked as one of America's top hospitals for orthopedics. Many patients report an amazing experience, describing the surgical department as outstanding and the staff as the best. Reviews highlight gifted surgeons who take time with patients, with many expressing eternal gratitude for having their lives and function restored without pain. The hospital receives national recognition for high patient satisfaction, quality, and clinical outcomes. However, some experiences are mixed. A few patients note that while there are a couple of good staff members, others act as if a patient is bothering them when something is needed. The front desk staff during registration has also been criticized for not speaking English clearly, creating a poor first impression. Additionally, the policy of charging for parking is viewed negatively. The hospital does not provide emergency medical services and is part of the Beth Israel Lahey Health system.
I had my second hip replaced by Dr Daniel Ward at the New England Baptist Hospital on Monday . I do not have enough words to explain on the amazing treatment from start to finish , if you live anywhere in New England you need to have any joint replacement at this facility it is the best in Boston top to bottom. Marianne
September 2025
The surgical department at New England Baptist Hospital is outstanding. I appreciated the compassion I received by the whole health care army I had Robert D., Joseph B. And Micheal T, and so many others I can not remember. Extra special thank you to Dr . Paul W.🤲🏻
July 2025
A couple of good ones, but the rest Act as if you are bothering them if you need something… I expected better from such a prestige hospital.
