The Nike Factory Store is a pretty large store with great prices, though the collection can feel a bit limited. Reviews note that good and polite employees provide excellent service, with specific staff members described as extremely kind, patient, and a valuable asset. A security guard also received high praise for exceptional helpfulness. However, checkout lines can sometimes move slowly, and customers feel the store could use another cashier upfront to improve efficiency. Despite this, the overall experience with the staff is frequently highlighted as positive.
This store has a pretty good infant and kid sneaker selection
May 2026
I went to the Dorchester Nike store today, two young gentlemen, DJ and Derek was exceptional and very helpful and friendly. It was a awesome experience 👍🏽 keep up the good work 👏🏽
October 2025
10/24 at 1pm, there was a super sweet guy with braces at the cash wrap who helped me with my complex return and exchanges. I didn’t catch his name but he was extremely kind and patient through the whole process!
