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March 2023 by Heidi Brown
Polish n Refine is an outstanding West Roxbury business! I am always pleased with their work cleaning up my worn out nails. I simply go for a no-polish mani-pedi. The repeat business I see coming to the salon tells me that people like the polish work that the staff do, too. Give this reasonably priced nail salon your business! (Wednesday -Sunday; call ahead so you won’t have a wait!)Services: Pedicure
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December 2022 by Cynthia G.
They were able to accommodate me on short notice. And took excellent care of me despite being the last client of the day on a Sunday! Thank you :)
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August 2022 by Jaime P.
I was in search of a salon to do my nails for my wedding. Before I even mentioned it was a wedding trial, the techs were incredibly attentive in helping me select the perfect color. After several trial-and-error colors, I chose a sheer pink. Two techs worked together to help me figure out the perfect amount of coats to use to get the polish opaque without looking thick. Something I really appreciate is that absolutely no one brought attention to the fact that I picked off my previous gel manicure or that my cuticles were messy and picked at. This happened twice with two nail techs and both times they were just careful to make sure none of the products stung and worked magic in making my cuticles look beautiful again. Other salons ALWAYS give some sort of scolding even if it's just in the form of a "this isn't good" look. At Polish n' Refine I just felt cared for. I highly recommend polish n' refine to anyone looking for great quality nails and customer service!
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June 2022 by Malak Alyemen
Nice customer but I thought it was too pricey for just cleaning and removing Gel.
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June 2022 by Kelly Quinn
Excellent pedicure from the very pleasant Rachel. Definitely recommend!
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June 2022 by Peter H.
What a find! I had a regular mani-pedi. The nail technician, Rachel, was ready for me. She is a true artist, carefully applying the polish after giving me a foot, leg, and hand massage, and trimming cuticles. etc. The salon is really clean, and the salon technicians are very aware of sanitary practices. There was a hugh choice of polish colors. I LOVED the extra touches, like giving me a pair of disposable flip flops so I wouldn't damage the polish by putting my own shoes back on, doing the pedicure before the manicure...and then asking if I wanted to pay after preparing my nails but before the polish was applied (I've been to other places where that hasn't been an option and of course the worry is about damaging the polish.) Then, as I was about to leave (my feet and hands had been under the dryer), the owner came over just to confirm that everything was completely dry.
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May 2022 by Lesley H.
Awesome nails for me and mom! I love my flowers! Mom and I walked in and luckily someone had cancelled for the upcoming time slot. We were super lucky. Monica was super accommodating and then painted on my awesome flowers!
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November 2021 by Lina P.
I have never returned since my last visit! The owner didn't seem interested in serving me! The other staff did not make me feel comfortable! Hard to park to get a manicure! I saw the other reviews and I am hesitant to go again! It's to bad because it is very close to me and I want to support local businesses, but right now, I can't go to a place that does not make me feel welcome!
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October 2021 by Nakeeia Carter
Simply AMAZING
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July 2021 by Karin Wall
They are good at what they do, also pleasant and caring.
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June 2021 by Kelly Long
Been going here for close to 10 years. Great service, great prices. Monica and her staff are wonderful! Highly recommend.
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June 2021 by Lisa K.
My daughter and I went a few days ago for gel manicures. Monica and the ladies are warm, welcoming, meticulous and did an awesome job on our nails. The shop was clean and bright. Our appointments started on time and they have a great selection of colors. Our new favorite nail salon.
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May 2021 by Alexis A.
Amazing service!! They were super nice and helped us with picking out the colors. I would 100% recommend to go here and I will definitely be going back!!
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April 2021 by Maya S.
They are the best within the nail game. I have been going to them since they opened. Nails = Monica Toes = Lan
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April 2021 by Zuhaly R.
I never leave a review but this had to be an exception. Monica was the absolute best! This was my first time at the salon and after a few bad nail experiences, I'm so happy I came across this one. Monica made me feel super comfortable and at ease. She was also very attentive and friendly. She has definitely gained a new, loyal customer.
