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October 2023 by Kelsey A.
Love this store and the friendly staff! Always enjoy stopping here for the best treats in Boston!
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October 2023 by Gaby Sanchez
Such a cute place to get treats for your pup! I stopped here on our last day in Boston to grab some goodies for my goodest boy and was overwhelmed by all the CUTENESS! ? Prices are reasonable and I love that they use paper bags (makes it a little more fun to carry around).
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September 2023 by Kun Chang
it is my dog's favorite place. it is kind of expensive but it is worth it for my loved one.
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March 2023 by Kara Keane
I am blown away by the thoughtful gesture and amazing customer service I received today. My dog and I are so thankful that your employees care about their human customers as much as their dogs. You made my dog's recovery a bit easier tonight.
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November 2022 by David B
Only place I go to buy dog food and treats for my dog. Brian goes above and beyond for his customers.
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July 2022 by joe vallino
Amazing variety of dog treats available. ? skins are great.
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April 2022 by Maggie M.
Very average place!! Staff I've dealt with over the five times I've gone here have been very rude or sat on their phones! Additionally the toys Are overpriced and break instantly, the food and treats are still good. Unfortunately it's the closest dog store for me in seaport so I'll keep coming I just hope it gets better!!!!
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April 2022 by Bella J.
lady working was sassy vibes. overpriced for the quality. smells bad like you would expect it to. the toy did not hold up very long.
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February 2022 by Maria D Gross
Super friendly, helpful staff. My dogs love it when we come home with Polkadog treats!
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September 2021 by Joana A.
First and last time visiting this place. The gentleman working on the morning of September 23rd has poor to absolutely no customer service. I asked for recommendations for my dog. And his response was sassy and full of attitude. I really wanted to love this place as they have such a huge selection of treats but I'll have to take my business somewhere else.
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September 2021 by KIM HOY
Have frequented their location in Chestnut Hill, I thought I would be received with the same sort of eagerness and helpfulness. All though the quality and variety of the products offered remained the same just really put off by the service. Still worth stopping in, just dont expect exceptional customer care.
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September 2021 by Tim Murphy
I’ve made multiple visits to this location and have always been greeted by wonderful service! (Especially Trea, she’s amazing and always provides OUTSTANDING, WONDERFUL assistance.) 10/10 would bark again and my dog said he loved it too!!?
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September 2021 by todd trudeau
A very friendly and helpful staff very knowledgeable on the products and crazy about dogs
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September 2021 by Jamie Tolentino
I love this place as much as my dog does. Love the variety and quality product.
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September 2021 by Marina M.
Polkadog opened when our pup, Brady, was a senior. Despite his body not being what it once was, he would insist on walking to Polkadog every afternoon. As his condition worsened, he spent the last few months being wheeled around the Seaport in a red wagon. We knew the end was near and planned to have a vet come to the condo on a Saturday so we could make sure his last days were extra special. Polkadog was part of our last day together and when we arrived, the most beautiful thing happened. One of our neighbors had apparently mentioned Brady to the store associate earlier in the week (and the plans) so when we went to pay for Brady's last treats, the associate - with tears in his eyes - told us it was on the house that day. I was too shocked and sad in the moment to react appropriately (I think I just said thank you quickly and rushed out before I broke down). That was over a year ago but that level of kindness will never be forgotten. Thank you for being such a special place for Brady. He was the love of my life and I'm so grateful to have had a wonderful place like Polkadog in the neighborhood for dogs like him. I've not been able to step foot back in the store since that day but wanted to make sure to share my experience so others know just how lovely Polkadog is (and a very big thank you to the kind soul that was there on our hardest day - I will remember that gesture forever).
