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March 2024 by Эльшан Мустафаев
I really didn't like the person who works at the cash register. Almost always he is there alone. I don’t know his name but he is a very rude very negative and very unpleasant person who speaks very rudely. I don’t know his name but he is African American I have nothing against African Americans or other non-nationalities just to understand who we are talking about I am not a racist but this man is very unpleasant
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February 2024 by Ami Shethia
We went in to pressed expecting some delicious soft frozen yogurt. There were only 2 staff members, one of whom was working. We asked for chocolate and the machine wasn't working so we went with vanilla freeze, it was really iced and slushy, nothing like in the photos. It was heavily topped with chocolate syrup, chocolate chips, and dry, crumbly cookies. It tasted horrible ?.Dull vibe, horrible tasting frozen yogurt.. Definitely not returning.
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February 2024 by Kelly Arango
HORRIBLE EMPLOYEES AT NEWBURY!!! We’ve been going to pressed for years, recently we’ve had so many bad experiences with the employees which has ultimately reflected in the product and overall image… situation 1: the store will be close at an odd time because the single employee you have decides to take lunch at the busiest time of the day. Situation 2: your employee will smell like weed not super attentive or welcoming. Situation 3: we go in the store wait for over 10 min calling for someone to assist us, then someone comes from outside after leaving store wide open. This person finally came to the front of the store and acted like everything was fine, machines were also turned off so she couldn’t serve us, it was actually scary because we were not sure if something was wrong with your employee in the back? THESE ARE JUAT TO NAME A FEW SCENARIOS. Your employees don’t represent the brand well, I don’t even want to go anymore which is sad.
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February 2024 by ahmed alnazeer
Taste horribleAlso they don’t respect customers
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October 2023 by Nedilton D.
See the thing is the staff on their phones to much and the lady didn't greet she was just on here phone the boss or manager needs to fix this stat.
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October 2023 by Nicolas Lavoie
Terrible customer service. Randomly closed 1.5 hrs early when I went to pick up my order. Tried to pick up order 1 week later and wouldnt fill my order because they said it needed to be picked up the day I ordered. Ridiculous.
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October 2023 by Tyler Hummel
Great place but it’s a roll of the dice if the fruit is out of stock or not. So much so, that I don’t go anymore for that reason alone
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October 2023 by Peter A.
Eclairs the size of your forearm. Nice place to sit with your friends chat and have a cappuccino. Everything is always fresh including the white staff, but this is a Revere. Everybody wants a little Italian attitude.
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September 2023 by Drew S.
After hearing A LOT of buzz about this place, I was almost depressed when I walked into the shop and was greeted by... nobody. The lady behind the counter was busy packing bags for "to go" orders and ignored me. Even when I stuck it out and decided to get a few smoothies to go, she gave me that eyeroll look of "WHAT do you want(!)". We completed the transaction, without a tip, and before I could ask for a bag to carry my purchase she turned away and continued to ignore me. These could be the BEST F'N SMOOTHIES in the world, but I'll never go back to this store without first trying another smoothie shop somewhere else. Time for "Undercover Boss" to pay this shop a visit and get things fixed before more folks come to the same conclusion...
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September 2023 by Jake Cyr
Smoothies are prepackaged and more like a milk. Overpriced for what you get. Employees are also very unfriendly.
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August 2023 by Victoria Vigliano
Everything they sell is incredible. But, they dont have everything they offer. We asked for some flavours that were not available. It is hard to find the place and there are not many tables.
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August 2023 by Jake C.
Smoothies are premade in bottles and like warm liquid. Staff was not friendly at all and on their phone the entire time I was there. Would rather walk a bit further and get a real smoothie.
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August 2023 by Ben Lau
Pressed juicery- Boston.I had high hopes for your company.I went in late afternoon to check out the shop…….”employees make or break your business”. Absolutely terrible first impression. As I walked in, there was no type of any greeting what so ever. When ordering, immediately got the impression the workers did not want to work. Ordered just a bowl, the worker who helped us just kept looking on their phone and was using one hand to make the order, that itself was a turn off, I kept wanting to leave and not wait for the order to be completed, just overall an unpleasant customer service experience. On top of that your stores restroom facilities doesn’t seem to get cleaned daily maybe not even weekly. Just bad bad bad.
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August 2023 by Mellina Chia
Love the juices but terrible services. I ordered through the app with a scheduled time. It was an hour late as well as missing more than half of my order. I called customer service and wasn’t able to contact directly through the store and was put on hold for 10 minutes for the line to go dead. I called again and they had to message the store to send the rest of my order. 2-3 hours later I received some of my order but not all. I had to call AGAIN for the rest of my order. They weren’t able to deliver the same day so I had to wait until next morning which I understand because the store was closing. But the next morning it was delivered 3 hours late again. It was only 1 order and I had to call 3 times plus an email. This is crazy to me.
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July 2023 by Pack 50 Milk Street
Nice staffs here. The place is very clean.